A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...

Xbox Support ... Xbox Support

You get the following error code and message when you try to add or edit a payment option from your Xbox One console: PI101

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Check the Xbox services, games, and apps for any service outages.

How tech support scams work Scammers may call you directly on the phone and pretend to be representatives of a tech company. They might even spoof the caller ID so that it displays a legitimate support phone number from a trusted company. They'll probably ask you to install applications that give them remote access to your device. Using remote access, these experienced scammers can ...

Sign in to the Microsoft account you want to update. Microsoft account Go to Payment & billing and select Payment options. You can add or edit payment methods from here. Under Payment methods, you can Add a new payment method, View or edit card, or Remove card. Enter your updated info, and select Save.

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Important: Some banks and financial institutions have implemented new security measures to combat fraud. You may need to verify who you are before the transaction will go through. To make sure your payments go through smoothly, keep your bank, credit card, and Microsoft account contact details up to date. You may also see some phishing emails about non-payment issues. If you're not sure, never ...

This page provides support links for home users and support phone numbers for business users.