Learn how to activate Windows using a product key or digital license, check your activation status, and link your Microsoft account.

个人帐户 工作帐户 Microsoft 帐户支持 如果无法登录到 Microsoft 帐户，大多数问题都可以通过我们的登录助手工具来识别。 该工具将要求您输入您尝试登录的电子邮件地址或手机号码，并检查您提供的详细信息。 如果我们检测到你的帐户有问题，我们将告诉你需要采取哪些措施来解决问题。 如果我们 ...

在 Xbox 購買時會跳出錯誤訊息或錯誤代碼，或是對在 Xbox 上使用 VPN 有疑問？ 了解它們代表的意義。

Get an error message or error code when making a purchase on XBOX or have a question about using VPN on XBOX? Find out what they mean.

A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...

The new digital workflow provides a more secure, reliable, and user‑friendly activation experience and helps prevent fraud. While the process has been updated, offline activation capabilities remain supported. Customers who rely on traditional offline activation can continue using it without changes to their environment. The Product Activation Portal enables activation for a wide range of ...

联系 Microsoft 支持人员。查找常见问题的解决方案，或从支持专员那里获取帮助。

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Need help with an XBOX console, an XBOX game, or XBOX network? Find out how to get in touch with us.

連絡 Microsoft 支援服務。尋找常見問題的解決方案，或向支援專員尋求協助。