If you get an email from Microsoft account team and the email address domain is @accountprotection.microsoft.com, it is safe to trust the message and open it. Microsoft uses this domain to send email notifications about your Microsoft account. These notifications can include security codes for two-step verification and account update information, such as password changes. You can check the ...

What if I can't find the recovery key? If your device is managed by an organization, check with your IT department to retrieve the recovery key. If you can’t find the BitLocker recovery key and are unable to undo any changes that caused it to be needed, you’ll have to reset your device using one of the Windows recovery options. Resetting your device will remove all of your files.

This cumulative update for Windows 11, version 25H2 and 24H2 (KB5083769), includes the latest security fixes and improvements, along with non-security updates from last month’s optional preview release. To learn more about differences between security updates, optional non-security preview updates, out-of-band (OOB) updates, and continuous innovation, see Windows monthly updates explained ...

Learn how to activate Windows using a product key or digital license, check your activation status, and link your Microsoft account.

Learn how to find a Windows product key for activation, and when you'll use a digital license instead.

If you are having trouble with your microphone features, the following information can help you troubleshoot and resolve issues.

Learn how to manage your Microsoft account security info and troubleshoot verification code issues.

The steps below will help guide you when filling out the account recovery form. It can be a lengthy process as it's designed to ask questions about your account that only you can answer. Microsoft will review your answers and respond within 24 hours. If you have already tried, improve your chances to successfully recover your account by watching the video below or reading through the following ...

Learn about the different tools to backup and restore your data, and to recover Windows in case of a system failure.

Summary This article provides explanations for why verification codes from Microsoft don't always arrive. It includes a list of the most common causes, and solutions for each one. Microsoft is committed to advancing security standards and as such, we will start phasing out SMS as a method of authentication and account recovery for personal Microsoft accounts. Reasons why verification codes don ...