Learn more about resolving the error code 0x87e00031 on Windows PC or Xbox console.

What if I can't find the recovery key? If your device is managed by an organization, check with your IT department to retrieve the recovery key. If you can’t find the BitLocker recovery key and are unable to undo any changes that caused it to be needed, you’ll have to reset your device using one of the Windows recovery options. Resetting your device will remove all of your files.

Omega Ring (2605.260429-2200) Hey Xbox Insiders! We are releasing a new Xbox Update Preview to the Omega ring today. Continue reading below to learn all about what's included with this update.

iOS Android To install Authenticator on your iOS device Scan the QR code or download and install Authenticator from the Apple app store.

Solution 4: Temporarily disable antivirus software and try again If you’re running third-party antivirus software on your PC, sometimes that can incorrectly cause installation errors. If you encounter issues installing games, try suspending your antivirus software temporarily while you attempt to troubleshoot game installation from the Xbox app or the Microsoft Store app on your PC.

Uninstall from the Start menu Select Start > All apps and search for the app in the list shown. Press and hold (or right-click) on the app, then select Uninstall. Uninstall in Settings Select Start > Settings > Apps > Installed apps . Find the app you want to remove, select More > Uninstall.

Learn how to use the Gaming Services Repair Tool to troubleshoot installation and update issues with Gaming Services on PC.

Learn how to activate Windows using a product key or digital license, check your activation status, and link your Microsoft account.

Alpha Skip-Ahead Ring (2606.260429-2200) Hey XBOX Insiders! We are releasing a new XBOX Update Preview to the Alpha Skip-Ahead ring today. Continue reading below to learn all about what's included with this update.

Windows 上的 Microsoft Store 有数千个应用和游戏，其中许多应用和游戏可以免费下载和畅玩。 当从 Microsoft Store 安装应用时，该应用将同步到你的任何设备上。 应用还将自动进行更新，以便你始终拥有最新功能。 下面介绍了如何下载应用和游戏，以便你可以立即开始使用。