Open a service request in the Microsoft 365 admin center. This service is free. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Users may be unable to access their Outlook or Hotmail accounts from the iOS/iPadOS default Mail app due to an existing authentication issue, requiring them to log in again.

Sometimes WPA3 security connections can cause issues with console setup from the mobile app. Try changing your encryption type to WPA2/WPA to solve this problem or use an Ethernet cable to connect your console directly to your router or gateway.

From your console, they'll need to press the Xbox button to open the guide, then go to Profile & system > Settings > Devices & connections > Remote features. Turn off Enable remote features. Once they've done that, they won't be able to access your console remotely.

You can resolve problems with Microsoft Authenticator by checking the tips in this article and reviewing some of the known errors. Tip. If you're using mobile data, try switching to Wi-Fi and vice-versa. Make sure Airplane mode is off.

Follow these steps to reset your Microsoft account password. Hey there! Things often go a lot faster when we know you. Find everything you need to manage your Microsoft account, Xbox profile, and more.

The tool will ask you to enter the email address or mobile phone number you're trying to sign in with and check the details you provide. If we detect a problem with your account, we'll tell you what you need to do to solve the problem.

Learn how to use the Gaming Services Repair Tool to troubleshoot installation and update issues with Gaming Services on PC.

To fix the issue: Set up a new passkey. Check the authenticator app on your mobile device for any passkeys that no longer apply and delete them. "Sign in another way. We couldn't use your device to verify your identity" message.

Learn what to do if you see error 0x803F9006 when you start a game or app on your Xbox console.