A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...

Learn how to protect your PC, identity, and data from tech support scams.

如果在电脑上安装或更新游戏服务时遇到问题，或者你注意到电脑版 Xbox 应用启动时缺少内容，则可能需要下载并运行适用于电脑的游戏服务修复工具。

Learn how to use the Gaming Services Repair Tool to troubleshoot installation and update issues with Gaming Services on PC.

Learn how to activate Windows using a product key or digital license, check your activation status, and link your Microsoft account.

Report on Windows Press the Start button , and then enter Feedback Hub in the search box. (You can also open the Feedback Hub using the shortcut Windows key + F.) Open the Feedback Hub app, and then select Report a problem. Enter your details under Summarise your feedback and Explain in more detail (optional). Consider the following questions when deciding what details to include: What is the ...

注意 Microsoft Authenticator 不适用于 电脑或 Mac，因为验证器应用是出于安全原因为智能手机设计的。 了解详细信息。 Microsoft不再支持超过一年的 Authenticator 版本。 始终使设备保持最新状态。 中国用户应 了解如何在中国下载和使用 Microsoft Authenticator。

已过保修期服务费用 如果你的 Xbox 主机或配件不再符合标准有限保修的资格，则可能有资格享受免费保修服务。下表按设备类型概述已过保修期的服务费用。超出保修期的收费包括适用的税费（加拿大、印度和美国除外）。

Microsoft will never proactively reach out to you to provide unsolicited PC or technical support. If you receive a phone call claiming to be from Microsoft, or see a pop-up window on your PC with a fake warning message and a phone number to call and get your "issue" fixed, it's better to be safe and not click any links or provide any personal information.

使用Microsoft帐户，你可以参与免费Microsoft奖励计划，并为已经完成的事情（例如在Microsoft商店购物、在必应上搜索）和 18 岁及以上的玩家使用 Xbox 玩游戏，从而获得积分。 Xbox 奖励 计划为你提供更多赚取积分并兑换丰厚奖励的机会。