How to spot a "fake order" scam - Microsoft Support
A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...
Update your payment method | Xbox Support
Sign in to the Microsoft account you want to update. Microsoft account Go to Payment & billing and select Payment options. You can add or edit payment methods from here. Under Payment methods, you can Add a new payment method, View or edit card, or Remove card. Enter your updated info, and select Save.
How to investigate a billing charge from Microsoft
Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...
Applies To:
Microsoft account dashboard
Protect yourself from phishing - Microsoft Support
Phishing (pronounced: fishing) is an attack that attempts to steal your money, or your identity, by getting you to reveal personal information -- such as credit card numbers, bank information, or passwords -- on websites that pretend to be legitimate. Cybercriminals typically pretend to be reputable companies, friends, or acquaintances in a fake message, which contains a link to a phishing ...
Use mobile operator billing with your Microsoft account
Learn how to use mobile operator billing as a payment option to buy Xbox subscriptions, games, and other content.
View and manage your subscriptions on Xbox | Xbox Support
Press the Xbox button on your controller to open the guide, and then go to Profile & system > Settings > Account > Subscriptions. Select the subscription that you want to manage.
What happens if there's an unusual sign-in to your account
Microsoft prioritizes account security and works to prevent people from signing in without your permission. When we notice a sign-in attempt from a new location or device, we help protect the account by sending you an email message and an SMS alert. If your phone number or email changes, it's important to promptly update the security contact info on the Security basics page so we can work with ...
Applies To:
Microsoft account dashboard
Xbox 訂閱取消和退款 | Xbox Support
Learn how to cancel Xbox subscriptions, manage recurring billing, and stop future charges while retaining benefits until the subscription expires.
Protect yourself from tech support scams - Microsoft Support
How tech support scams work Scammers may call you directly on the phone and pretend to be representatives of a tech company. They might even spoof the caller ID so that it displays a legitimate support phone number from a trusted company. They'll probably ask you to install applications that give them remote access to your device. Using remote access, these experienced scammers can ...
Turn on recurring billing for your Xbox subscription
Learn how to turn on recurring billing for your Xbox subscription so that your subscription automatically renews.