There are a number of possible explanations for why verification codes don't always arrive. Read through the list of the most common causes, and see if any of them apply to you, or use our troubleshooter to help guide you.

Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. Learn how to manage your Microsoft account security info and troubleshoot verification code issues.

In Windows 11, apps don't automatically get added to your desktop. Learn how to pin apps to your desktop or taskbar in Windows 11 or Windows 10.

PC Health Check app brings you up to date info on your Windows device health, helping you take action to improve your device performance and troubleshoot performance problems. It is periodically updated based on customer feedback to help you make the most of your Windows PC. How to open PC Health Check. In Windows, use Search on the taskbar to ...

Go to Settings > Apps > Apps & features to change whether you're shown app recommendations when trying to install apps from outside the Store.

Learn how to activate Windows using a product key or digital license, check your activation status, and link your Microsoft account.

To see the permissions for an app, go to the app product page in Microsoft Store or online. If you don’t want an app to use any of the features listed, you can choose not to install it. Note: Students using Windows 11 SE will not be able to download apps from the Microsoft Store. Apps are managed by their IT Admin.

How to earn Microsoft Rewards points. It’s easy to rack up Microsoft Rewards points and earn your way toward great rewards like gift cards, movies, games, nonprofit donations, and more. Stay signed in with your Microsoft account and you'll earn points for doing the things you already do.

Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.

While you can drag content between your phone and your PC, not all apps will accept content you want to transfer. If an app doesn’t accept your content, you can try using phone screen to transfer it instead. You can’t drag and drop files between your mobile apps from your PC.