Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

下载并安装或重新安装 Office 2019、Office 2016 或 Office 2013. 如果这是你 第一次 安装 Microsoft 365，则可能需要先执行一些设置步骤。. 展开下面的 “了解详细信息”部分。. 但是如果是重新安装 Microsoft 365，且已兑换了产品密钥并拥有与 Microsoft 365 相关联的帐户，请转 ...

Avoid and report Microsoft technical support scams. Learn how to unlock your Microsoft account and resolve 'account has been locked' error message.

Check the Xbox services, games, and apps for any service outages.

兌換禮品卡與代碼，以購買 Xbox 並擴充您的 Xbox 訂閱。. 代碼的長度為 25 個字元 (包含數字和英文字母)，並採用 5x5 格式，即以五個字元為一組，共五組。. 代碼可以是您向 Microsoft 或信任的零售商購買的數位或實體卡片。. 如果您的帳戶有未付餘額，或是付款 ...

If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

如果你是 Xbox Game Pass Ultimate 会员，你将自动在主机上获得 EA Play 订阅会员资格，并可通过主机上的 Xbox Game Pass 体验浏览和下载 EA Play 游戏。. 如果你是 Xbox Game Pass Ultimate 或 PC Game Pass 会员，则需要关联你的 EA 和 Xbox 帐户，然后确保你的电脑上安装了 EA Desktop ...

Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. Learn how to manage your Microsoft account security info and troubleshoot verification code issues.

Get Microsoft account help. Manage your personal account from a single dashboard, including payment information, purchases, subscriptions, and more. Go to your dashboard. You can use a Microsoft account, or a work or school account to sign into your Windows device.