Microsoft account dashboard. There are a number of possible explanations for why verification codes don't always arrive. Read through the list of the most common causes, and see if any of them apply to you, or use our troubleshooter to help guide you.

Remove malware from your Windows PC. OneDrive (home or personal) OneDrive for Windows. Microsoft Defender Antivirus is a powerful tool that finds and removes malware from your PC. Here's how to use it in Windows 10 or 11 to scan your PC.

TPM 2.0 is used in Windows 11 for a number of features, including Windows Hello for identity protection and BitLocker for data protection. In some cases, PCs that are capable of running TPM 2.0 are not set up to do so. If you are considering upgrading to Windows 11, check to ensure TPM 2.0 is enabled on your device.

Cast to a display from a Windows PC. You can wirelessly connect your PC to a TV, projector, or other kind of external display that supports Miracast. Turn on your TV, projector, or other display. If you're using a Miracast dongle or adapter, make sure it's plugged in to the display.

Find your Windows settings in a snap! Select the Start button, then select Settings . From there, browse the categories or use search to find what you're looking for. Most apps have their own settings. In the app, select Settings to make app-specific changes. Learn how to make Windows easier to see and easier to hear .

Make sure that the region on your Microsoft account matches the region where you purchased the digital code. If you’ve already purchased an Xbox gift card or code that doesn’t match your Microsoft account’s region, make sure to contact the retailer or aka.ms/contactxboxsupport.

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

Get info on how to sign up for, extend, or check the latest offers on subscriptions on your Xbox console.

Get the classic free Solitaire games for Windows. If you loved the free solitaire games from earlier versions of Windows, we've wrapped them all up in one convenient app, the Microsoft Solitaire Collection. On the Microsoft Solitaire Collection page in Microsoft Store, select Install.

Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.