Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

We understand that sometimes purchases of digital game products don’t go as planned. When that happens, we’ll help you request a refund. Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date.

The PC Game Pass plan gives you access to a set of high-quality PC games on Windows 10/11 devices. The best way to experience PC Game Pass is in the Xbox app for Windows, available for download from the Microsoft Store or at: Xbox app for Windows.

With a USB-C connection, you can charge your Windows 11 PC, and you can also connect to other USB Type-C devices such as mobile phones, docking stations, display adapters, and other devices that have a USB-C port. Unfortunately, some combinations of hardware and software may cause problems. If this happens, you may get a notification that there ...

Learn how to activate Windows using a product key or digital license, check your activation status, and link your Microsoft account.

Follow these steps to reset your Microsoft account password. Follow the steps on this page to change the Microsoft account email address or phone number (also known as your account alias or username) that you use to sign in.

How to earn Microsoft Rewards points. It’s easy to rack up Microsoft Rewards points and earn your way toward great rewards like gift cards, movies, games, nonprofit donations, and more. Stay signed in with your Microsoft account and you'll earn points for doing the things you already do.

Cloud gaming on third-party services. Learn about cloud gaming on Xbox using your Android, iOS, or Windows device.

Windows Security provides built-in security options to help protect your device from malicious software attacks. To access the features described below, tap the Windows Start button, type windows security, select it from the results, and then select Device security.

Explore gaming on Xbox. Set up age restrictions for your Xbox family group. Try controller-free remote gaming using touch controls. Xbox Support offers help for Xbox, Game Pass, and billing questions. Get advice and customer service in the Xbox Support community.