Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

For Microsoft 365 Family or Personal subscriptions: Select Install premium Microsoft 365 apps and follow the prompts to install or reinstall the desktop apps. On the Microsoft 365 subscription tab, select Manage. From here you can: Renew your subscription with a prepaid code or card. Learn more.

If you don’t have access to the account that made the purchase, you’ll need to contact your financial institution for a refund. We provide digital game product refunds as part of a consistent and reliable buying experience.

If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track. Run the System File Checker tool (SFC.exe) To do this, follow these steps:

If you can't sign in to your Outlook.com, Hotmail, Live, or MSN email account, or you're not sure how to sign in or sign out, here are some solutions.

You can link your social media account in one of two ways: Use the Xbox mobile app to scan the QR code. Select the Link option which will launch the Microsoft Edge app on Xbox. You can choose to link your Discord, Reddit, Steam, Twitch, or other social media account.

Check for Windows updates. Learn how to update drivers in Windows using Device Manager to update or reinstall a driver.

Game Pass Ultimate or a supported free to play game is required for cloud gaming. See what else you can do to get the most out of your subscription.