If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled. You can try to repair a program first, if it's just not running correctly.

Windows Hello lets you sign in to your devices, apps, online services, and networks using your face, iris, fingerprint, or a PIN. Even if your Windows device can use Windows Hello biometrics, you don’t have to. If it’s the right choice for you, you can rest assured that the info that identifies your face, iris, or fingerprint never leaves ...

If you still need help, select Contact Support to be routed to the best support option. If you’re a business customer, visit Business billing help or Understand your bill for Microsoft Azure. Learn what to do if you find charges you don't recognize from Microsoft.

In Windows, use Search on the taskbar to search for “PC Health Check,” then select it from the list of results. If a PC Health Check update is available, you can quickly install it for the latest version.

Step 1: Verify your identity. You can request a password reset directly from your console if you have access to the phone number or alternate email that you previously provided. On the console Sign in screen, type in your email address, and then select the I forgot my password button.

This update automatically applies Safe OS Dynamic Update ( KB5034232) to the Windows Recovery Environment (WinRE) on a running PC to address a security vulnerability that could allow attackers to bypass BitLocker encryption by using WinRE. For more information, see CVE-2024-20666. NOTE This update requires 250 MB of free space in the recovery ...

Many PC games let you play with an Xbox Wireless Controller instead of a keyboard or mouse. You can connect your controller to a Windows device by using a USB cable, the Xbox Wireless Adapter for Windows, or Bluetooth.

If Microsoft products on your macOS device are not working as expected, contact for assistance. Your Microsoft Support agent will guide you through the process of downloading and installing it on your device. Quick Assist for macOS is not available outside of Microsoft Support interactions.

Follow these steps to reset your Microsoft account password. Follow the steps on this page to change the Microsoft account email address or phone number (also known as your account alias or username) that you use to sign in.