If you get an email about unusual activity on your Microsoft account, or if you’re worried that someone else might have used your account, go to the Recent activity page. You’ll see when your Microsoft account was signed in during the last 30 days, along with any device or app-specific info.

If you can't sign into your Microsoft account, most issues can be identified by our sign-in helper tool. The tool will ask you to enter the email address or mobile phone number you're trying to sign in with and check the details you provide.

Report it. If you're using an email client other than Outlook, start a new email to phish@office365.microsoft.com and include the phishing email as an attachment. Please don't forward the suspicious email; we need to receive it as an attachment so we can examine the headers on the message.

How to redeem a code on Xbox Series X|S and Xbox One. Press the Xbox button to open the guide, and then select Store. Press the View button to open the side menu, and then select Redeem. Enter the 25-character code, select Next, and then follow the prompts.

When users attempt to sign into Microsoft 365 desktop applications, they receive an error message. Error: Something went wrong. [1001] Scenario 1: In the first scenario the error "Something went wrong [1001]" is caused by security software impacting the WAM plug-in (AAD.BrokerPlugin).

Organize your life, expand your creativity, and protect what’s important. Get help with Outlook for Windows, the Outlook app, Outlook.com, and more. Find training videos, how-to articles, and Outlook support content.

Need help with an Xbox console, an Xbox game, or Xbox network? Find out how to get in touch with us.

To find a customer service phone number in your country, please click a region and find your country. Note: Support cases for Surface devices may only be initiated online.

If you're having trouble getting your verification code for your personal Microsoft account, see Troubleshooting verification code issues. If your question wasn't answered here, we want to hear from you. Post your question to the Microsoft Authenticator forum to get help from the community.

If you want to track your Microsoft Rewards order after you redeem an award, sign in to the Rewards page with your Microsoft account, select Redeem and then select Order history. On the Order history page, find your order and then look under Status. Open Rewards dashboard.