Here's how to pay a past-due balance on your account using a Microsoft account balance: Find your past-due subscription on the Services & subscriptions page. The amount past due is shown in red. Select Pay now, and then follow the instructions to pay the balance due.

If you’re unable to read all 25 characters of your digital code, you’ll need to request a replacement code by contacting aka.ms/contactxboxsupport. When you contact support, make sure to provide the proof of purchase, the serial number, and a picture of the damaged code.

If you have a Microsoft subscription with recurring billing, you can change how you pay at any time. You can also cancel or turn off recurring billing for a Microsoft subscription. Sign in to Services & subscriptions with your Microsoft account.

Check your account balance on your Xbox Series X|S or Xbox One console. Press the Xbox button to open the guide. Select Profile & system > Settings > Account. Select Payment & billing. Your account balance appears to the right in the Microsoft account box.

You can access your Microsoft Account at https://account.microsoft.com/profile/. If you're having trouble changing payment options for your Microsoft account, here are some answers to common issues that may occur when you change a payment method.

You can save your debit or credit cards in Microsoft Edge by choosing Save when you're checking out your cart on shopping sites. By saving your card to Microsoft Edge on your current device, you can reuse the same card for checkout in the future with Microsoft Edge browser on the same device.

This means that the currency in which the gift card was purchased doesn’t match the currency used by your Microsoft account. For example, if you have a gift card in Canadian dollars, it can’t be redeemed to a U.S.-based Microsoft account, which uses U.S. dollars.

Select a different account. You have multiple accounts. Choose the account you want to sign in with. Manage your subscription. Applies ToOutlook.com. You can view or renew your subscriptions at account.microsoft.com. Learn more.

On Xbox Series X|S or Xbox One. Follow these steps to update settings to purchase from the correct Microsoft Store, and then restart your Xbox console. When you make your first purchase in the correct region, you'll be prompted to update your billing info. Sign in to your Xbox console.

If you have a payment method for your Microsoft account that you're no longer using, or that has expired, you can remove it. Sign in to the Payment options page with your Microsoft account. Find the payment method you want to remove, and then select Remove.