Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...

Learn more about the different ways that you're notified of an Xbox enforcement action and where you can get more info about it.

If you see error code 0x800704c6, it means that there's a service issue, or that you need to troubleshoot your network connection. Find out how here.

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Learn what to do if you see an error code and message stating that a license is unavailable or required for playing the video content you’re attempting to watch on ...

Alpha Skip-Ahead Ring (2606.260430-2200) Hey Xbox Insiders! We are releasing a new Xbox Update Preview to the Alpha Skip-Ahead ring today. Continue reading below to learn all about what's included with this update.

Learn how to cancel your Microsoft subscriptions such as Microsoft 365, Copilot Pro and Xbox. Troubleshoot issues if you can't cancel your subscription.

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Microsoft Support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows 11, Surface, and more.