Locate your product key for Windows 10 or Windows 11. Depending on how you got your copy of Windows 10 or Windows 11, you'll need either a 25-character product key or a digital license to activate it.

Create Windows 11 installation media. On the Windows 11 software download page , select Create tool now and follow the instructions to install Windows 11. Warning: Microsoft recommends against installing Windows 11 on a device that does not meet the Windows 11 minimum system requirements.

Learn how to fix problems signing into your Microsoft account. Resolve password verification, locked account, and other Microsoft account login issues.

How to make PC games work better. Troubleshoot game audio or video issues on Windows. Troubleshoot gameplay, performance, and stability issues on a Windows device. How to get software and driver updates for Windows devices. Optimize available storage by customizing game installations.

Need help with an Xbox console, an Xbox game, or Xbox network? Find out how to get in touch with us.

Report a scam. If you feel like you’ve been the target of a technical support scam, you can help Microsoft stop cybercriminals by reporting it. Learn more about avoiding technical support scams.

Cloud gaming on third-party services. Learn about cloud gaming on Xbox using your Android, iOS, or Windows device.

If you get an error code while downloading and installing Windows updates, the Update Troubleshooter can help resolve the problem. Select Start > Settings > System > Troubleshoot > Other troubleshooters. Next, under Most frequent, select Windows Update > Run.

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Download drivers and firmware for Surface. Windows 11 Windows 10 Surface. Updates keep your Surface performing its best. Along with software updates for Windows 10 or Windows 11, it's important to make hardware updates, also known as updates for drivers and firmware.