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Redeem a gift card or code to your Microsoft account
How to redeem a gift card, Xbox download code or token. Both Microsoft and Xbox gift cards and download codes and tokens work the same way: once redeemed to your Microsoft account, you can spend your balance at Microsoft Store online, on Windows or Xbox, and you can get downloads for the latest apps, games, movies, TV shows, and Surface, Xbox, and accessories.
Applies To: Microsoft account dashboard
Find your Windows product key - Microsoft Support
Generally, if you bought a physical copy of Windows, the product key should be on a label or card inside the box that Windows came in. If Windows came preinstalled on your PC, the product key should appear on a sticker on your device. If you’ve lost or can’t find the product key, contact the manufacturer. To ensure your product key is ...
Applies To: Microsoft account dashboard
Fix sound or audio problems in Windows - Microsoft Support
If the Get Help app is unable to resolve your sound or audio issue, try the possible solutions listed: 1. Check your speaker output. 2. Run the audio troubleshooter. 3. Verify that all Windows Updates are installed. 4. Check your cables, plugs, jacks, volume, speaker, and headphone connections.
如何兑换礼品卡和代码 | Xbox Support
如何在 Windows 版 Xbox 应用中兑换代码. 按“开始”按钮 ,然后在“搜索”框中输入“Xbox”。. 从结果中选择 Xbox 应用以打开该应用。. 选择左上角的玩家图片,然后选择“设置”。. 在“兑换代码”下选择“兑换”。. 输入由 25 个字符组成的代码,选择 下一步 ...
How your PC gaming account relates to your Microsoft Store account
The Xbox app on PC relies on two Microsoft accounts: the Microsoft Store account, and the Xbox account (your PC gaming account). The Microsoft Store account provides access to owned games, subscription benefits, and other Xbox app purchases made by that account. The Xbox account is used for game streaming access, in-game purchases, achievements, and friends.
How to use the PC Health Check app - Microsoft Support
How to open PC Health Check. In Windows, use Search on the taskbar to search for “PC Health Check,” then select it from the list of results. If a PC Health Check update is available, you can quickly install it for the latest version. If you don't have PC Health Check installed, you can install it by going to https://aka.ms ...
获取有关数字代码或礼品卡的帮助 | Xbox Support
获取有关损坏或不可读代码的帮助. 如果无法读取数字代码的全部 25 个字符,则需要通过联系 aka.ms/contactxboxsupport 请求替换代码。. 联系支持人员时,请确保提供购买证明、序列号和损坏代码的图片。. 注意 请拍摄卡片正面和背面的图片,或拍摄打印代码的收据 ...
Account help
A collection of powerful productivity apps you can use anywhere. Organize your life, expand your creativity, and protect what’s important. Buy or try Microsoft 365. Get help for the account you use with Microsoft. Find how to set up Microsoft account, protect it, and use it to manage your services and subscriptions.
解决网络连接速度问题 | Xbox Support
选择“档案和系统”>“设置”>“常规”>“网络设置”。. 选择“测试网络速度和统计信息”。. 记下来自速度测试结果的以下信息(如果以后需要与您的 ISP 联系,手头有这些信息会使讨论更容易):. 下载速度. 上传速度. Ping(或延迟). 将速度测试结果与以下 ...
Microsoft account security info & verification codes
Sign in to the Advanced security options page of your Microsoft Account. Select Add a new way to sign in or verify then choose how you would like to receive security codes. Note: VOIP numbers cannot be added as a way to sign in or get verification codes. We'll send a security code to the new number or email to confirm.
Applies To: Microsoft account dashboard