Remote Desktop Services is under a heavy load. In this scenario, the number that the performance counters return is sometimes incorrect. For example, the Active Sessions counter returns an invalid number of sessions. You expect the counter to return 0.

Describes a problem in which the Windows Server 2008 Terminal Services Session Broker service may incorrectly balance the load among terminal servers after it runs for a while.

Fixes a Terminal Services service crash issue that occurs after you enable the "Required secure RPC communication" and "Set client connection encryption level" Group Policy settings in Windows Server 2008.

In this scenario, the Terminal Services session behaves as if the CTRL and ALT keys are pressed. For example, after you return to the Terminal Services session, you press the DELETE key while you are working.

To resolve this issue, install the following hotfix package on the affected Windows Server 2008 R2 remote desktop servers and remote desktop clients. A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that described in this article.

Describes the availability of an update that enables Terminal Services license servers that are running Windows Server 2008 to be able to use the client access licenses (CALs) for the Windows Server 2008 R2 Remote Desktop Services.

Fixes an issue in which the Terminal Services Easy Print printer driver for printer redirection is not applied to client computers. This issue occurs when the client computers connect to a Terminal Services server that is running Windows Server 2008 R2 SP1.

After you apply the hotfix, you must reset the PolicyAcOn registry entry to the correct setting of either 4 (Per User) or 2 (Per Device) to configure the licensing mode.

Resolves an issue with Windows that returns an error message if you try to use the Remote Desktop Connection tool when you are not an administrator.

When you remotely connect to a computer that is running Windows 7 or Windows Server 2008 R2, the Svchost.exe process for terminal services and the Lsm.exe process consume excessive CPU resources.