Learn how to access or change your Skype information by selecting one of the following sections.
Purchases and payments
You can view your purchases, payment history, and subscription data in a variety of ways.
- How do I check my Skype account balance and purchase history?
Learn how to view your purchase history on Skype, as well as your account balances . - I want to download a VAT or GST invoice
Learn how to download your VAT or GST invoices . - I want to view my payment history for Skype Manager
Learn how to view and download your Skype Manager payment history . - I want to change or cancel a Skype subscription
Learn how to change or cancel your Skype subscription . - I want to update my payment method
Learn how to change your credit card or other payment method in Skype .
Messages and Media
You can export certain data from the Skype app, as well as learn what data is kept and for how long.
- I want to export my files or chat history
Learn how to export your Skype files and chat history . - How long is data stored in Skype?
Learn how long various types of data are stored on Skype . - How do I remove or delete messages or files?
Learn how to remove chats or instant messages in Skype .
Contacts
You can export your contact data from Skype.
- I want to export my contacts
Learn how to export a list of your Skype contacts .
Account and profile
You can control your profile information, opt out of search, and close your account.
- I want to access or change my profile information
Learn how to access and change your profile information on Skype on desktop .
Learn how to access and change your profile information on Skype on mobile . - How do I opt out of search on Skype?
Learn how to opt out of search on Skype . - I want to close my account
Learn how to close your Microsoft account, what happens when you close your Microsoft account, and how to re-open your Microsoft account .