Applies ToOffice Standard 2016 Office Professional 2016 Office Professional Plus 2016 Office Home and Business 2016 Office Home and Student 2016

This article describes update 4493189 for Microsoft Office 2016 that was released on February 2, 2021.

Be aware that the update in the Microsoft Download Center applies to the Microsoft Installer (.msi)-based edition of Office 2016. It doesn't apply to the Office 2016 Click-to-Run editions, such as Microsoft Office 365 Home (see What version of Office am I using?).

Improvements and fixes

This update fixes a PowerPoint crash that may occur when you open a document that contains a diagram.

To fix this issue completely, you have to install KB 4493164 together with this update.

How to download and install the update

Microsoft Update

Use Microsoft Update to automatically download and install the update.

Download Center

This update is also available for manual download and installation from the Microsoft Download Center. 

If you're not sure which platform (32-bit or 64-bit) you're running, see Am I running 32-bit or 64-bit Office? Additionally, see more information about how to download Microsoft support files.

Virus-scan claim

Microsoft scanned this file for viruses by using the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to it.

Update information

Prerequisites

To apply this update, you must have Microsoft Office 2016 installed.

Restart information

You may have to restart the computer after you install this update.

More information

How to uninstall this update

Windows 10

  1. Go to Start, enter View Installed Updates in the Search Windows box, and then press Enter.

  2. In the list of updates, locate and select KB4493189, and then select Uninstall.

Windows 8 and Windows 8.1

  1. Swipe in from the right edge of the screen, and then select Search. If you're using a mouse, point to the lower-right corner of the screen, and then select Search.

  2. Enter windows update, select Windows Update, and then select Installed Updates.

  3. In the list of updates, locate and select KB4493189, and then select Uninstall.

Windows 7

  1. Go to Start, enter Run, and then select Run.

  2. Enter Appwiz.cpl, and then select OK.

  3. Select View installed updates.

  4. In the list of updates, locate and select KB4493189, and then select Uninstall.

File information

The English (United States) version of this software update installs files that have the attributes that are listed in the following tables. The dates and times for these files are listed in Coordinated Universal Time (UTC). The dates and times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and times may change when you perform certain operations on the files.

x86

mso-x-none.msp file information

File identifier

File name

File version

File size

Date

Time

Firstrun.exe

Firstrun.exe

16.0.5095.1000

771,896

12-Jan-2021

17:12

Mso.dll.x86

Mso.dll

16.0.5122.1000

14,414,712

13-Jan-2021

17:17

Msointl.dll.x86.1033

Msointl.dll

16.0.4927.1000

1,539,640

12-Jan-2021

17:11

Msores.dll

Msores.dll

16.0.4795.1000

81,683,304

12-Jan-2021

17:11

x64

mso-x-none.msp file information

File identifier

File name

File version

File size

Date

Time

Firstrun.exe

Firstrun.exe

16.0.5095.1000

816,952

12-Jan-2021

17:19

Mso.dll.x64

Mso.dll

16.0.5122.1000

19,869,560

13-Jan-2021

17:21

Mso.dll.x86

Mso.dll

16.0.5122.1000

14,414,712

13-Jan-2021

17:26

Msointl.dll.x64.1033

Msointl.dll

16.0.4927.1000

1,564,424

12-Jan-2021

17:14

Msointl.dll.x86.1033

Msointl.dll

16.0.4927.1000

1,539,640

12-Jan-2021

17:18

Msores.dll

Msores.dll

16.0.4795.1000

81,683,088

12-Jan-2021

17:13

Msores.dll.x86

Msores.dll

16.0.4795.1000

81,683,304

12-Jan-2021

17:20

References

Learn about the standard terminology that is used to describe Microsoft software updates. The Office System TechCenter contains the latest administrative updates and strategic deployment resources for all versions of Office. 

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.