About Bing Pros
What is Bing Pros?
Bing Pros is a platform designed to connect consumers with services professionals to help tackle your to-do list. Whether you need a plumber or a painter, we are here to help.
If you are a business owner, Bing Pros can help you grow your business by connecting you with prospective customers or clients via qualified leads. Sign up you business here: www.bing.com/pros/onboarding.
Consumers FAQs: How To Use Bing Pros
Yes, you must have a Microsoft Account (MSA) to use the Bing Pros platform or create one to join. You may create a new account here.
Browse Business Profiles: You can visit the Bing Pros platform and browse through profiles of different service providers. These profiles include information about the type of services they offer, their expertise, experience, customer reviews, and possibly even photos of their previous work.
Message Businesses: If you find a service provider that seems suitable for your needs, you can initiate communication by sending them a message.
Book the Project: Once you and a service provider have discussed and agreed upon the project details, you can proceed to book the project directly with the chosen service provider. This might involve confirming the project's scope, setting a date and time for the work, and agreeing on the terms of the service.
Completion and Reviews: After the project is completed, you can provide reviews and feedback about the service provider's performance. This information can be valuable for other users who are considering hiring the same service provider in the future.
Typically, service providers should reply within 1 – 2 business days.
You can choose to send your request to multiple service providers. If your initial service provider doesn’t respond, and you have chosen to send it to other providers, we’ll send the request out to comparable service providers to help get you what you are looking for.
You have the option to cancel the request within your account.
Please send an email to bingpros-support@bing.com to request assistance with deleting a review.
From your Inbox tab you can use the drop-down menu located in the upper right-hand corner of the page to report a conversation as SPAM, report a conversation in general, or close the conversation.
There are two options available to you. From the bottom right-hand corner of your page there is a feedback feature button. Or from the drop-down menu in the upper right-hand corner of your page there is a report a concern button. You can submit your concern from the feedback feature or the report a concern feature.
The business owner must undergo a background check if their business provides in-person services; however, not all employees are subject to this requirement. For online services, background checks are optional, not mandatory.
To recover your password, please go to the Microsoft account Sign In page and click Can’t access your account.
Support is available for customers that have a Bing Pros account. To reach our Support Team, please send an email to bingpros-support@bing.com.
Service Provider FAQs
Using Bing Pros service will provide you with visibility in front of millions of Bing end users looking for someone with your skills and expertise. If potential customers find you a good match for what they are looking for, they may send you a summary of their project in a chat message. Accept and respond to jobs you’re interested in, or simply decline. You won’t be charged until you accept, to message them back.
Bing Pros currently supports a limited number of services, but the list will continue to grow! The current services supported are:
Graphic Design Mobile App Development Singing
Virtual Assistance Services E-commerce Services Guitar
Web Development UX/UI Design Piano
Translation Services Voice-over Acting Violin
SEO services Illustration Services Saxophone
Travel Planners 3d Modeling & Animation Cello
Bookkeeping Fashion Design Trumpet
Business Consulting Social Media Management Ukulele
IT Support Proofreading Test Prep
Employment Services Photography Science
Digital Marketing PR Consultant English
Career Counseling Cybersecurity Services Math
Interior Design Data Analyst Acting
Health & Lifestyle Book Publishing French
Software Development Project Management Spanish
Video & Audio Blockchain Services English (ESL)
Visual Event Planning CAD Design ASL
Life Coach Market Research Services Painting & Art
Content Writing Computer Skills Stitch Art
Data Management AI & Machine Learning Development Moving Services
Personal Training Pet Sitting Dog Walking
Plumbing Electrical Service Locksmith
Roofing Window Service Painting Services
Carpentry Flooring HVAC
Gutter Services Remodeling Tree Services
Door Services Lawn Mowing Carpet Cleaning
House Cleaning
Yes. You can add additional services from your Services tab. You can add and remove services at any time.
Please go to www.bing.com/pros/onboarding, input your information and sign up/sign in with a Microsoft Account (MSA).
In order to sign up with Bing Pros, you'll need to create or sign in with an MSA account. This comes with a ton of benefits to protect you and your business. You can learn more about it here: Microsoft Services Agreement.
There is no fee to create an account on Bing Pros.
Once you are signed in, you will have the option under Manage to edit your listing. Most of your information will be pre-filled, though we recommend checking for accuracy prior to submitting your listing on Bing Pros.
You can edit the following within your Bing Pros listing:
-
Business Information
-
Business Image
-
Business Name
-
Phone Number
-
Website
-
Hours of Operation
-
Average Response Time
-
Years in Business
-
Total Number of Employees
-
Tags
-
Languages Spoken
-
Social Media Links
-
-
About Section
-
Photo Gallery
-
Hide your profile when you don’t want to be listed
Pros that offer in person services need a background check for the business owner because they are responsible for their business and any employees of their business. A background check helps to verify the identity, criminal history, and trustworthiness of the business owner. It also helps to protect the customers from potential fraud, theft, or harm.
In person services are any services that require the business owner or their employees to physically interact with the customers at their location.
Only the business owner of the Bing Pros account needs a background check, not all employees.
To get a background check, please log in to your Bing Pros account and click on “Get Started” on your Dashboard. The background checks are provided by Yardstik. The background check may take several days to process. Once approved, you can start listing in person services on your profile.
Address History and Social Security Number (SSN) Trace
Social Security Trace identifies names (including AKA’s and alias) and address history (7 years) using the provided social security number and name to check against public record databases. Addresses and names identified may broaden the scope of the criminal records searches if additional jurisdictions are identified. SSN trace does not match an individual with an SSN number but verifies the SSN was issued by the Social Security Administration (SSA) and that SSN is not on the Death Master file.
National Criminal Database Search
Multi-jurisdictional search of proprietary databases including all 50 states, tribal nations and US territories for state, county, and corrections records where a candidate may have been involved. Felony and misdemeanor convictions and pending cases require further validation at the state or county level per FCRA requirements. Selection of databases checked include Department of Corrections, County Courts, Administrative Offices of the Court, Department of Public Safety, County arrest and warrant data and registries. Names searched include any other last names, AKAs, or aliases for the last 7 years.
National Sex Offender Registry Search
Multi-jurisdictional search of 50 state sex offender registries including District of Columbia, tribal territories, Guam, and Puerto Rico. Records identified are verified by individual county/state searches. Names searched include any other last names, AKAs, or aliases for 7 years.
County Criminal Check (current address)
County criminal search for the county of residence that is conducted first by an automated process in conjunction with databases where available. For those counties that do not have automated records, a professional researcher or county clerk will conduct the search. Whether automated or done at the county courthouse, researchers will report all felony and misdemeanor convictions and pending records that the court has available. The search includes jurisdiction of resident and any other counties identified in the national search if records were located per FCRA requirements.
Global Watch List Verification
Checks US and International databases in search of foreign nationals and high-level criminal data provided by US Government and partner countries to comply with the USA Patriot Act. Search includes the Office of Foreign Asset Control (OFAC), the list of the Specially Designated Nationals (SDN), and other terrorist and fraud lists maintained by the United States and other countries. This check is looking for individuals, groups, or companies with significant records on global official sanctions, embargo lists, traffickers, and terrorists’ lists. Names and AKAs identified will all be searched for the last 7 years.
You can mark a message as spam to close the conversation and archive it, or report it via the “report” button if you find the message offensive or harmful, in which case, the conversation will close and the thread will ne removed.
Use the feedback feature located in the lower right-hand corner of the page to send feedback or click on report a concern if there is an issue. There is also the option to report a concern in the drop-down menu located in the upper right-hand corner of the page.
No. The service is only available in the United States at the moment, and international phone numbers are not supported.
You can delete your profile from your Account Settings.
-
Login
-
Go to your account settings
-
Select Deactivate account
-
Confirm
This will permanently delete the profile from Bing Pros.
As a thank you for joining Bing Pros early, we have awarded service providers with free leads. This will allow service providers to become familiar and comfortable with how Bing Pros leads work, while the promotion lasts.
No. Free leads can only be used for the purpose of accepting new leads on Bing Pros. They are not transferable, refundable, and cannot be redeemed for real money.
Free leads may expire at any time and for any reason, without notice, at Microsoft’s sole discretion.
Please reach out to our Support Team at bingpros-support@bing.com.
Currently, leads are not refundable. We understand that not every lead works out. This is why we have made the lead price with that in mind. If you feel that there’s an extenuating circumstance, you can contact our Support Team at bingpros-support@bing.com. However, free leads are not available for a refund.
The leads will be visible in the Inbox in your account. Each lead might include details such as the type of service requested and any other relevant information. Once you accept the lead, you can message the individual or if provided by the potential consumer, call their phone number.
You can accept the lead - pay for it and communicate with the potential client (please note, this does not guarantee they will hire you but gives you the potential to get hired).
You can decline the lead - not pay for it and not communicate with the potential customer.
Please note, if you do not accept or decline a lead, it will eventually expire. Therefore, you will not be able to communicate with the potential customer and this could lead to a poor experience for them.
To recover your password, please go to the Microsoft account Sign In page and select Can’t access your account.
Support is available for customers that have a Bing Pros account. To reach our Support Team, please send an email to bingpros-support@bing.com.
