How Copilot Chat works with and without a Microsoft 365 Copilot license

Last updated: April 2026

Copilot Chat is available to Microsoft business users. The features you can use depend on whether your admin has assigned you a Microsoft 365 Copilot add-on license.

To use Copilot Chat you need to sign in with your work or school account and have a qualifying Microsoft 365 business subscription.

Copilot Chat with or without an add-on license

Feature Without a Copilot license
(Copilot Chat only)
With a Copilot license
(Microsoft 365 Copilot)
AI model access Standard access Priority access
Web data reasoning Yes Yes
Work data reasoning Limited (uploaded files) Full (meetings, emails, chats, files, and more)
Access to agents Limited (no advanced agents) Extensive use (including advanced agents like Researcher, Analyst, and custom agents)
Security Enterprise grade Enterprise grade
Copilot studio access Pay-as-you-go Included
Priority Standard (may be limited during peak times) Priority (faster, more reliable)
Copilot in Outlook Included Included
Copilot in Microsoft 365 apps Depends on your label Included

For additional information about what you have access to with Copilot sign into Copilot.microsoft.com check what label is assigned to you. 

A label of Copilot Chat (Basic)M365 Copilot (Basic), or M365 Copilot (Premium) appears under your name.

This label indicates where you can access Copilot directly. Learn more about labels and what they mean in What Copilot license do I have.

Copilot help for IT admins

If you're an admin and want to learn more about setting up Copilot Chat in your organization, see the following: