Applies To
Win 10 Ent LTSB 2016 Win 10 Ent LTSC 2019 Windows 10 IoT Enterprise LTSC 2021 Windows 10, version 22H2, all editions Windows 11 Home and Pro, version 22H2 Windows 11 Enterprise Multi-Session, version 22H2 Windows 11 Enterprise and Education, version 22H2 Windows 11 IoT Enterprise, version 22H2 Windows 11 SE, version 23H2 Windows 11 Home and Pro, version 23H2 Windows 11 Enterprise and Education, version 23H2 Windows 11 Enterprise Multi-Session, version 23H2 Windows 11 version 24H2, all editions Windows 11 version 25H2, all editions Windows Server 2008 Premium Assurance Windows Server 2008 R2 Premium Assurance Windows Server 2012 ESU Windows Server 2012 R2 ESU Windows Server 2016 Windows Server 2019 Windows Server 2022 Windows Server 2025

Original publish date: March 31, 2026

KB ID: 5086902

Summary

This article provides guidance for migrating away from the Microsoft Support and Recovery Assistant utility (SaRA). The SaRA command-line utility is deprecated to help secure and harden your environment.

The Get Help command-line tool has similar capabilities and is recommended as a replacement for the SaRA utility. We suggest that you follow these steps to continue to troubleshoot specific scenarios using the Get Help command-line tool.

Take action!

As your next steps,

  1. Download the Get Help command-line tool.

  2. Use GetHelpCmd.exe to run your scenarios.

All scenarios from using the SaRACmdLine utility are supported by GetHelpCmdLine.

Frequently asked questions

What is the Get Help command-line tool?

The Get Help command-line is a self-contained, enterprise-ready diagnostic tool. You can use it to troubleshoot specific Windows client issues that affect Microsoft 365 apps, such as Microsoft Teams and Microsoft Outlook. This version of the Get Help runs at a command line or through a script such as PowerShell. Administrators will find this version of the tool useful if they need to run it on computers in their organization remotely.

When will the SaRA command-line utility be removed from Windows?

Microsoft has officially removed the SaRA utility from all in-support versions of Windows updates released on and after March 10, 2026.

Can I reuse SaRA scripts with the Get Help command-line tool?

No, all these scripts are migrated to GetHelpCmdLine. These scripts no longer work in the SaRACmdLine environment.

Is GetHelpCmdLine different from SaraCmdLine?

The core functionality remains same. The main difference is that the infrastructure powering GetHelpCmdLine includes improved security. All the scenarios supported in SaRACmdLine tool are supported as-is in GetHelpCmdLine.

What do I need to do if there is an issue in GetHelpCmdLine?

Please reach out to your CSS partner and report the issue.

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