The source disk is still offline when you disable the shadow copy schedule for the disk in Windows

Applies To
Windows Server 2012 R2 Datacenter Windows Server 2012 R2 Essentials Windows Server 2012 R2 Foundation Windows Server 2012 R2 Standard Windows Server 2012 Datacenter Windows Server 2012 Datacenter Windows Server 2012 Essentials Windows Server 2012 Foundation Windows Server 2012 Foundation Windows Server 2012 Standard Windows Server 2012 Standard Windows 8.1 Windows 8.1 Enterprise Windows 8.1 Pro Windows 8 Windows 8 Enterprise Windows 8 Pro Windows RT 8.1 Windows RT

Symptoms

Consider the following scenario:

  • You add two disks to one group.

  • You add the ClusterOfflineTimeout and ClusterOnlineTimeout registry entries under the following registry subkey:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\VSS\SettingsNote If you do not add the two registry entries, 0x80042306 error occurs. For more information about the error, click the following article number to view the article in the Microsoft Knowledge Base:
    2828270 0x80042306 error occurs when configuring shadow copies for clustered mount points on another drive in Windows Server 2012

  • You configure the storage area of a source disk to another disk.

  • You enable the shadow copy schedule against the source disk. To do this, follow these steps:

    1. Open Computer Management, and then click Disk Management.
    2. Right click the source disk, and then select Properties.
    3. Select the source disk on the Shadow Copies tab, and then click the Enable button.
  • You click the Disable button to disable the shadow copy schedule.

In this scenario, the source disk is offline and cannot be brought online automatically.

Resolution

To resolve this issue for Windows 8.1 or Windows Server 2012 R2, install update 2919355. To resolve this issue for Windows 8 or Windows Server 2012, install the hotfix that is described in the " Hotfix information" section in this article. For more information about how to obtain this update rollup package, click the following article number to view the article in the Microsoft Knowledge Base:

2919355 Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 Update: April 2014

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=support Note The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows Server 2012, Windows RT or Windows 8.

Registry information

To apply this hotfix, you do not have to make any changes to the registry.

Restart requirement

You might have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows RT, Windows 8 and Windows Server 2012 file information notesImportant Windows 8 and Windows Server 2012 hotfixes are included in the same packages.

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version Product Milestone Service branch
    6.2.920 0.16xxx Windows RT, Windows Server 2012 and Windows 8 RTM GDR
    6.2.920 0.20xxx Windows Server 2012 and Windows 8 RTM LDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows RT, Windows 8, and Windows Server 2012" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported Windows RT

File name File version File size Date Time Platform
Swprv.dll 6.2.9200.16793 402,432 09-Jan-2014 23:38 Not applicable

For all supported x64-based versions of Windows Server 2012 and of Windows 8

File name File version File size Date Time Platform
Vssui.dll 6.2.9200.16793 209,408 10-Jan-2014 00:14 x64
Vssuirun.exe 6.2.9200.16384 67,072 26-Jul-2012 03:08 x64
Vssui.dll 6.2.9200.20912 209,408 10-Jan-2014 00:45 x64
Vssuirun.exe 6.2.9200.16384 67,072 26-Jul-2012 03:08 x64
Swprv.dll 6.2.9200.16793 502,784 10-Jan-2014 00:14 x64
Swprv.dll 6.2.9200.20912 502,784 10-Jan-2014 00:45 x64
Vssui.dll 6.2.9200.16793 160,256 09-Jan-2014 23:49 x86
Vssuirun.exe 6.2.9200.16384 58,880 26-Jul-2012 01:56 x86
Vssui.dll 6.2.9200.20912 160,256 09-Jan-2014 23:55 x86
Vssuirun.exe 6.2.9200.16384 58,880 26-Jul-2012 01:56 x86

For all supported x86-based versions of Windows 8

File name File version File size Date Time Platform
Swprv.dll 6.2.9200.16793 404,992 10-Jan-2014 00:54 x86
Swprv.dll 6.2.9200.20912 404,992 10-Jan-2014 01:05 x86

      

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows RT, Windows 8 and Windows Server 2012

Additional files for all supported Windows RT

File property Value
File name Arm_0ec115f77244e796ebcc20e2ec0c1b78_31bf3856ad364e35_6.2.9200.16793_none_e37e97d1fb6df9e5.manifest
File version Not applicable
File size 705
Date (UTC) 10-Jan-2014
Time (UTC) 11:46
Platform Not applicable
File name Arm_microsoft-windows-vsssystemprovider_31bf3856ad364e35_6.2.9200.16793_none_47d4af6d458b859b.manifest
File version Not applicable
File size 6,891
Date (UTC) 10-Jan-2014
Time (UTC) 04:25
Platform Not applicable
File name Update.mum
File version Not applicable
File size 1,794
Date (UTC) 10-Jan-2014
Time (UTC) 11:46
Platform Not applicable

Additional files for all supported x64-based versions of Windows Server 2012 R2, Windows Server 2012 and of Windows 8

File property Value
File name Amd64_677bfd22ccee0ab097af7b0bd8cc3aed_31bf3856ad364e35_6.2.9200.16793_none_a44b85584f83ce24.manifest
File version Not applicable
File size 709
Date (UTC) 10-Jan-2014
Time (UTC) 11:48
Platform Not applicable
File name Amd64_7370b1b1dd5445dfd041b6f5b33f255b_31bf3856ad364e35_6.2.9200.20912_none_6adafcf1fd2f5ff5.manifest
File version Not applicable
File size 709
Date (UTC) 10-Jan-2014
Time (UTC) 11:48
Platform Not applicable
File name Amd64_e3984fc51a94c8b1303c2c7caf1f226c_31bf3856ad364e35_6.2.9200.16793_none_49ed5d3e17884ef3.manifest
File version Not applicable
File size 1,044
Date (UTC) 10-Jan-2014
Time (UTC) 11:48
Platform Not applicable
File name Amd64_ea889d7ce1a5d6c08b2fcdd527fc1bed_31bf3856ad364e35_6.2.9200.20912_none_92a8263445d0b8fe.manifest
File version Not applicable
File size 1,044
Date (UTC) 10-Jan-2014
Time (UTC) 11:48
Platform Not applicable
File name Amd64_microsoft-windows-timewarpui_31bf3856ad364e35_6.2.9200.16793_none_b690e9a956cb5d44.manifest
File version Not applicable
File size 14,697
Date (UTC) 10-Jan-2014
Time (UTC) 11:48
Platform Not applicable
File name Amd64_microsoft-windows-timewarpui_31bf3856ad364e35_6.2.9200.20912_none_b77007706fa90156.manifest
File version Not applicable
File size 14,697
Date (UTC) 10-Jan-2014
Time (UTC) 11:48
Platform Not applicable
File name Amd64_microsoft-windows-vsssystemprovider_31bf3856ad364e35_6.2.9200.16793_none_a3f0d898fdebd80b.manifest
File version Not applicable
File size 6,897
Date (UTC) 10-Jan-2014
Time (UTC) 05:27
Platform Not applicable
File name Amd64_microsoft-windows-vsssystemprovider_31bf3856ad364e35_6.2.9200.20912_none_a4cff66016c97c1d.manifest
File version Not applicable
File size 6,897
Date (UTC) 10-Jan-2014
Time (UTC) 05:19
Platform Not applicable
File name Update.mum
File version Not applicable
File size 2,670
Date (UTC) 10-Jan-2014
Time (UTC) 11:48
Platform Not applicable
File name X86_microsoft-windows-timewarpui_31bf3856ad364e35_6.2.9200.16793_none_5a724e259e6dec0e.manifest
File version Not applicable
File size 14,691
Date (UTC) 10-Jan-2014
Time (UTC) 11:48
Platform Not applicable
File name X86_microsoft-windows-timewarpui_31bf3856ad364e35_6.2.9200.20912_none_5b516becb74b9020.manifest
File version Not applicable
File size 14,691
Date (UTC) 10-Jan-2014
Time (UTC) 11:48
Platform Not applicable

Additional files for all supported x86-based versions of Windows 8

File property Value
File name Update.mum
File version Not applicable
File size 1,995
Date (UTC) 10-Jan-2014
Time (UTC) 11:46
Platform Not applicable
File name X86_e4d8336ea0caf2914c4b60549b3dcaaa_31bf3856ad364e35_6.2.9200.20912_none_5fa48d9218c9c5d7.manifest
File version Not applicable
File size 705
Date (UTC) 10-Jan-2014
Time (UTC) 11:46
Platform Not applicable
File name X86_f00eed0818753c9506bd658ba82a79dd_31bf3856ad364e35_6.2.9200.16793_none_2b58714dee1d42e6.manifest
File version Not applicable
File size 705
Date (UTC) 10-Jan-2014
Time (UTC) 11:46
Platform Not applicable
File name X86_microsoft-windows-vsssystemprovider_31bf3856ad364e35_6.2.9200.16793_none_47d23d15458e66d5.manifest
File version Not applicable
File size 6,891
Date (UTC) 10-Jan-2014
Time (UTC) 02:07
Platform Not applicable
File name X86_microsoft-windows-vsssystemprovider_31bf3856ad364e35_6.2.9200.20912_none_48b15adc5e6c0ae7.manifest
File version Not applicable
File size 6,891
Date (UTC) 10-Jan-2014
Time (UTC) 02:33
Platform Not applicable