Who is the overseas recipient of my personal data?
Microsoft Corporation will handle your personal data in accordance with the Microsoft Privacy Statement.
Here is the contact information for Microsoft Corporation:
Microsoft Corporation
One Microsoft Way
Redmond, Washington 98052, USA
+1 (425) 882 8080
If you have a privacy concern, complaint, question, or would like to exercise your rights on how to manage your personal data, please contact us by using our Privacy Web Form. We will respond to questions or concerns as required by law and within a period of no longer than 30 days.
Understanding why Microsoft needs to transfer my personal data from China to another country or region
When using Microsoft products (including any products made available in China), Microsoft collects and transfers some personal data, including pseudonymized diagnostic data and Microsoft account information, outside of China, which helps us find and fix problems, identify and mitigate threats, and improve your experience.
Additionally, some products, like Windows, Microsoft 365 Apps, and Office apps, have service-backed features. Some of these services are necessary for the functioning of the product, such as licensing (or online activation), and some services are optional. Microsoft processes and transfers the data that’s necessary to deliver the essential services as well as any optional connected experiences a person chooses to use.
The data Microsoft collects and transfers includes required diagnostic data. It is necessary for Microsoft to collect and process required diagnostic data because it is the minimal amount of data necessary to help keep our products and integrated apps and services secure, up to date, and performing as expected. Diagnostic data does not include your name or email address, the content of your files, or information about apps unrelated to our products. You can also choose to provide additional optional diagnostic data for some products, including Windows, Microsoft 365 Apps, and Office apps. This allows Microsoft to make product improvements and provides us with enhanced information to help us detect, diagnose, and fix issues. You can stop sending optional diagnostic data to us by turning it off in settings.
Here are details about the data Microsoft collects and transfers for Windows, Microsoft 365 Apps, and Office apps:
Required diagnostic data
Details of data collected:
Purposes of collection:
Required diagnostic data is the minimum data necessary to help keep Windows, Microsoft 365 Apps, and Office apps secure, up to date, and performing as expected.
Processing methods:
Collection, retention, processing
Optional diagnostic data
Details of data collected:
Purposes of collection:
Optional diagnostic data is additional data to further help keep Windows (and the apps that run on it), Microsoft 365 Apps, and Office apps secure, up to date, and performing as expected, and it also helps us make product improvements. Users can control the collection of optional diagnostic data independently from choosing to use specific product features or connected experiences.
Processing methods:
Collection, retention, processing
Required service data
Details of data collected:
Purposes of collection:
Required service data is processed and transferred for the purpose of providing essential services as well as any optional services a person may choose to use.
Processing methods:
Collection, retention, processing
Microsoft account
Details of data collected:
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Display name
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Email address
Purposes of collection:
For the purpose of authentication. By allowing you to sign in to Windows with your Microsoft account, the authentication service enables Microsoft to provide a consistent experience across your devices.
Processing methods:
Collection, retention, processing
Other products that transfer personal data
This personal data transfer occurs when you, as an individual consumer, use the following products that are specifically offered in China:
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Bing
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Windows Store
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Clipchamp
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Intune Company Portal (only available on Android)
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Microsoft 365 Home
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Microsoft 365 Personal
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Microsoft Authenticator
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Microsoft Edge
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Microsoft Forms
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Microsoft Lens
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Microsoft Office
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Microsoft Outlook
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Microsoft Pix
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Microsoft Stream
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Microsoft Sway
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Microsoft To Do
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Microsoft Whiteboard
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Microsoft Xiaoying
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MSN
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Skype (China version)
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Windows 10
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Windows 11
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Windows Mixed Reality
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Xbox console (China version)
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Xbox Live
Note: This list does not include Microsoft products that use different consent processes or products that are not specifically available in China. Please refer to the appropriate terms or product documentation regarding data transfer for those products.
If you do not agree to the transfer of the required data necessary to deliver the products and services listed in this document, Microsoft cannot provide the products and services and help keep them secure, up to date, and performing as expected, including for operational and security reasons. You can choose to stop using the impacted product or service. Optional diagnostic data will only be transferred out of China if you choose to send it, as will required service data associated with optional connected experiences that you choose to use. Data stored locally on the device is not transferred and remains on the device. For more info about privacy and Microsoft products, see the Microsoft Privacy Statement. Refer to the Terms of Use for your product for refund eligibility. For information on returning a product to the Microsoft Store, see Return items purchased from Microsoft Store for exchange or refund.
