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Contact Us - Microsoft Support
Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.
Download and install or reinstall Office 2019, Office 2016, or Office ...
Note: The steps to install the 2019, 2016, or 2013 versions of Office Professional Plus, Office Standard, or a stand-alone app such as Word or Project might be different if you got Microsoft 365 through one of the following: Microsoft Workplace Discount Program (formerly known as Home Use Program): If you bought Microsoft 365 for personal use through your company, see Install Office through ...
适用于: Office 2019, Office 2016, Office 2016 for Mac, Office 2013
Redeem a gift card or code to your Microsoft account
How to redeem a gift card or download code in Windows. Open the Microsoft Store app below. Microsoft Store. Select your personal icon at the top of the app and then select Redeem code or gift cards. Enter the 25-character code, and then select Redeem. Don’t worry about hyphens, the system takes care of those for you.
适用于: Microsoft 帐户仪表板
How to redeem gift cards and codes | Xbox Support
Press the Start button , and then enter Xbox into the search bar. Choose the Xbox app from the results to open the app. Select your gamerpic, and then select Settings. Select Redeem under Redeem a code. Enter the 25-character code, select Next, and then follow the prompts. Note You can’t redeem a code on the Xbox app for mobile at this time.
How to use cloud gaming | Xbox Support
Currently, it only supports one player and one account at a time. Game Pass Ultimate or a supported free to play game is required for cloud gaming. Join Xbox Game Pass Ultimate. Cloud gaming is currently supported in select regions. For a list of countries or regions that support cloud gaming, see the “Cloud gaming (Ultimate only)” section in:
Fix Bluetooth problems in Windows - Microsoft Support
Here’s how: Check in quick settings: Select the Network, Sound, or Battery icons ( ) on the right side of the taskbar, look for the Bluetooth quick setting, then select Bluetooth to turn it on. You’ll see “Not connected” if your Windows 11 device isn’t connected to any Bluetooth accessories. Check in Settings: Select Start > Settings ...
Request a refund for digital games | Xbox Support
Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date. Requests are for games in which you haven’t accumulated a significant amount of play time. Note As a limited exception, digital game products may be eligible for a refund within 30 days if you’re unsatisfied with ...
Download and install or reinstall Microsoft 365 or Office 2021 on a PC ...
Select Install (or depending on your version, Install apps> ). From the home page select Install apps (If you set a different start page, go to aka.ms/office-install .) For Microsoft 365 operated by 21 Vianet go to login.partner.microsoftonline.cn/account. For Microsoft 365 Germany go to portal.office.de/account.
适用于: Office 2021, Office 2021 for Mac, Office 2019, Office 2019 for Mac, Microsoft 365 家庭版, Office 商业版, Office 365 小型企业版, Microsoft 365 管理员, 由世纪互联运营的 Office 365, 由世纪互联运营的 Office 365 - 管理员版, Microsoft 365 Mac 版, Office 365 Germany – 企业版, Office 365 Germany - 企业管理员版
使用 Xbox 玩云游戏 | Xbox Support
了解如何使用 Android、iOS 或 Windows 设备在 Xbox 上玩云游戏。更多游戏方式 现在,你可以在智能电视上使用 Xbox 应用玩 Xbox 游戏。 无需主机!
Ways to install Windows 11 - Microsoft Support
Create Windows 11 installation media. On the Windows 11 software download page , select Create tool now and follow the instructions to install Windows 11. Warning: Microsoft recommends against installing Windows 11 on a device that does not meet the Windows 11 minimum system requirements.