如果你的家族成员只是用其 Microsoft 帐户电子邮件和密码登录，则他们往往是骗子的目标，这些骗子将会许诺某些东西是免费的。 诈骗者非常善于将其提供的内容伪装成来自 Microsoft。

经典的冷呼叫骗局。 骗子打电话给你，声称来自 Microsoft 或其他公司的技术支持团队。 它们提供帮助解决计算机“问题”。 诈骗者经常使用公开发布的电话簿，因此当他们给你打电话时，他们可能知道你的姓名和其他个人信息。

If you are having issues installing or updating Gaming Services on your PC, or if you are noticing that the Xbox app for PC is launching with missing content, you may want to download and run the Gaming Services Repair Tool for PC.

如果这不起作用，请联系你的银行或付款提供商，以验证你的付款信息。 “试用其他支付方式” 如果你在尝试为购买付款时看到付款方式错误，请尝试使用其他付款方式。 下面说明了如何更新支付方式：

Chat or receive a call back from a technical support expert: If you have a Microsoft 365 Basic, Microsoft 365 Personal, or Microsoft 365 Family subscription, get questions answered from anywhere via chat or request to receive a call back from one of our technical support experts. See the table below for the type of support you can get depending ...

How to redeem a gift card or download code in Windows. Open the Microsoft Store app below. Microsoft Store. Select your personal icon at the top of the app and then select Redeem code or gift cards. Enter the 25-character code, and then select Redeem. Don’t worry about hyphens, the system takes care of those for you.

Enforcements. Organisers in an Xbox family group can view their enforcements as well as the enforcements of other members in their group. Members in a family group can only view their own enforcements. Case reviews for enforcements on child accounts must be submitted by an organiser in the same family group. To manage your Xbox family group, visit:

在网络版Skype. 网络版Skype是享受Skype应用中所熟悉的功能，而无需下载的最简单方法。. 你可以登录到 网络版Skype立即开始 聊天。. 你需要使用 Microsoft Edge Chrome 或其他受支持的浏览器。. 详细了解 受支持的浏览器，网络版Skype。.

Driver updates for Windows, along with many devices, such as network adapters, monitors, printers, and video cards, are automatically downloaded and installed through Windows Update. You probably already have the most recent drivers, but if you'd like to manually update or reinstall a driver, here's how: Update the device driver.

Xbox Support offers help for Xbox, Game Pass, and billing questions. Get advice and customer service in the Xbox Support community.