若要在 Outlook.com 中获取支持，请单击此处或选择菜单栏上的 帮助，然后输入查询。如果自助服务无法解决问题，请向下滚动到“仍需要帮助？”，然后选择“是”。 若要在 Outlook.com 中联系我们，需要登录。 如果无法登录，请单击 此处。 若要获取其他有关 Microsoft 帐户和订阅的帮助，请访问 帐户 ...

了解如何在移动设备、Windows 设备或 Xbox 主机上兑换 Microsoft/Xbox 礼品卡或其他代码。按“开始”按钮 ，然后在“搜索”框中输入“商店”。 从结果中选择 Microsoft Store 以打开应用。选择屏幕右上角的帐户，然后选择 兑换充值码或礼品卡。输入由 25 个字符组成的代码，选择 下一步，然后按照提示操作。

Tips: While signing in, select Yes at the "Stay signed in?" prompt if you want to go straight to your mailbox next time (not recommended for shared computers). Alternatively, check the "Don't show this again" box and select No to be prompted for your password each time.. If you can't sign in, or have forgotten your username or password, use our sign-in troubleshooter.

如果尝试进行购买时遇到授权失败，请联系您的银行。. 如果遇到预购付款错误，或者希望尝试其他购买付款方式，请参阅下面的付款方式更新方法：. 登录到要更新的 Microsoft 帐户。. 转到“付款和账单”，并选择“支付选项”。. 可以在此处添加或编辑付款方式 ...

How to redeem a gift card or download code in Windows. Open the Microsoft Store app below. Microsoft Store. Select your personal icon at the top of the app and then select Redeem code or gift cards. Enter the 25-character code, and then select Redeem. Don’t worry about hyphens, the system takes care of those for you.

Xbox Support 为 Xbox、Game Pass 和账单问题提供帮助。在 Xbox Support 社区中获取建议和客户服务。We are aware of an issue with the latest update to Minecraft on PC via the Xbox app. Check here for known game issues.

Note: The steps to install the 2019, 2016, or 2013 versions of Office Professional Plus, Office Standard, or a stand-alone app such as Word or Project might be different if you got Microsoft 365 through one of the following: Microsoft Workplace Discount Program (formerly known as Home Use Program): If you bought Microsoft 365 for personal use through your company, see Install Office through ...

The Gaming Services Repair Tool for PC is now also integrated directly into the Xbox app for PC. To run the Gaming Services Repair Tool on your PC, make sure you have the 2311.1001.7.0 version or newer of the Xbox app on PC installed. To check your Xbox app version number: Launch the Xbox app for PC. Click your Profile picture.

In the search box on the taskbar, enter device manager, then select Device Manager. Select a category to see names of devices, then right-click (or press and hold) the one you’d like to update. Select Search automatically for updated driver software. Select Update Driver. If Windows doesn't find a new driver, you can try looking for one on ...

Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date. Requests are for games in which you haven’t accumulated a significant amount of play time. Note As a limited exception, digital game products may be eligible for a refund within 30 days if you’re unsatisfied with ...