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Contact Us - Microsoft Support
Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.
Download and install or reinstall Office 2019, Office 2016, or Office ...
Note: The steps to install the 2019, 2016, or 2013 versions of Office Professional Plus, Office Standard, or a stand-alone app such as Word or Project might be different if you got Microsoft 365 through one of the following: Microsoft Workplace Discount Program (formerly known as Home Use Program): If you bought Microsoft 365 for personal use through your company, see Install Office through ...
适用于: Office 2019, Office 2016, Office 2016 for Mac, Office 2013
Redeem a gift card or code to your Microsoft account
How to redeem a gift card, Xbox download code or token. Both Microsoft and Xbox gift cards and download codes and tokens work the same way: once redeemed to your Microsoft account, you can spend your balance at Microsoft Store online, on Windows or Xbox, and you can get downloads for the latest apps, games, movies, TV shows, and Surface, Xbox, and accessories.
适用于: Microsoft 帐户仪表板
Back up your Windows PC - Microsoft Support
First, launch Windows Backup: select Start , type windows backup, and select Windows Backup from the results. (Or you can select Start > All apps > Windows Backup .) Then select Folders to drop it down, and select which of your user folders you want to back up to OneDrive: You can back up your Desktop, Documents, Pictures, Videos, and Music ...
下载并安装或重新安装 Office 2019、Office 2016 或 Office 2013
注意: 如果是通过以下任一方式获取的 Microsoft 365:Microsoft 工作区折扣计划(以前称为家用许可计划),则安装 2019、2016 或 2013 版的 Office 专业增强版、Office 标准版或独立应用(如 Word 或 Project)的步骤可能会有所不同:如果你通过公司购买了 Microsoft 365 供个人使用,请参阅通过工作场所折扣计划安装 ...
适用于: Office 2019, Office 2016, Office 2016 for Mac, Office 2013
Finding your BitLocker recovery key in Windows - Microsoft Support
Where can I find my BitLocker recovery key? BitLocker likely ensured that a recovery key was safely backed up prior to activating protection. There are several places that your recovery key may be, depending on the choice that was made when activating BitLocker:
Give your PC a Fresh Start - Microsoft Support
To reset your PC, go to Start > Settings > System > Recovery . Next to Reset this PC , select Reset PC. Then, select Keep my files, choose cloud or local, change your settings, and set Restore preinstalled apps? to No . Open Recovery settings. Note: If you don't see the option to Restore preinstalled apps, it means your PC doesn't have ...
Screen mirroring and projecting to your PC or wireless display
Cast to a Windows PC from another Windows PC. On the PC you'd like to project from, select Start > Settings > System > Projecting to this PC . Under Add the “Wireless Display” optional feature to project to this PC, select Optional features . Next to Add an optional feature, select View features, then enter “wireless display.”.
获取最新 Windows 更新 - Microsoft 支持
需要注意的事项. 若要检查更新,请选择“ 开始 > 设置 > Windows 更新 ”,然后选择“ 检查更新 ”。. 如果有可用的更新,可以选择安装它们。. 检查更新. 如果在更新设备时遇到问题(包括以前的主要更新出现问题),请参阅 排查更新 Windows 问题 中的常见修补 ...
Fix Bluetooth problems in Windows - Microsoft Support
Here’s how: Check in quick settings: Select the Network, Sound, or Battery icons ( ) on the right side of the taskbar, look for the Bluetooth quick setting, then select Bluetooth to turn it on. You’ll see “Not connected” if your Windows 11 device isn’t connected to any Bluetooth accessories. Check in Settings: Select Start > Settings ...