If the Get Help app is unable to resolve your sound or audio issue, try the possible solutions listed: 1. Check your speaker output. 2. Run the audio troubleshooter. 3. Verify that all Windows Updates are installed. 4. Check your cables, plugs, jacks, volume, speaker, and headphone connections.

If the old app icon still appears on your device, make sure you select the new app icon. After you open the Store app, the shortcuts for the old app should be removed automatically. If the old app icon isn't removed, you can delete it manually. Still having problems installing Quick Assist? Check out the following FAQs.

To create installation media, go to the software download website, where you'll find step-by-step instructions. On that website, you can select a version of Windows and create your own installation media using either a USB flash drive or a DVD. To go directly to one of the versions, select one of these links: Windows 10 (Then select Download now.)

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Here's how: In Settings: Select Start > Settings > Bluetooth & devices , and then turn on Bluetooth . In quick settings: To find the quick setting for Bluetooth, select the Network, Sound, or Battery icons ( ) next to the time and date on the right side of your taskbar. Select Bluetooth to turn it on.

Smart App Control adds significant protection from new and emerging threats by blocking apps that are malicious or untrusted. Smart App Control also helps to block potentially unwanted apps, which are apps that may cause your device to run slowly, display unexpected ads, offer extra software you didn't want, or do other things you don't expect ...

Update Windows. In Windows 11, you decide when and how to get the latest updates to keep your device running smoothly and securely. To manage your options and see available updates, select Check for Windows updates. Or select Start > Settings > Windows Update . Here's some other info you might be looking for:

An owner or administrator of your personal device activated BitLocker (also called device encryption on some devices) through the Settings app or Control Panel: In this case the user activating BitLocker either selected where to save the key or (in the case of device encryption) it was automatically saved to their Microsoft account.

Tips: While signing in, select Yes at the "Stay signed in?" prompt if you want to go straight to your mailbox next time (not recommended for shared computers). Alternatively, check the "Don't show this again" box and select No to be prompted for your password each time.. If you can't sign in, or have forgotten your username or password, use our sign-in troubleshooter.

A family group is a set of individuals connected through the Microsoft Family Safety app on their Windows, Xbox, or mobile devices. Establishing a family group is an easy, effective way to encourage healthy online habits and manage busy schedules. If you're looking for help about a family subscription, visit Microsoft 365 Family.