Things to try first. Try these things first to help you fix or narrow down the connection problem. Run Get Help to troubleshoot and fix common connection problems. Right click the network icon in the right side of the taskbar and select Diagnose network problems or open Get Help for Network & Internet

If you're running Windows 8.1 or earlier, or if your PC doesn't meet the minimum system requirements to run Windows 11, consider moving to a new Windows 11 device. Find a PC that meets your needs. Set up your Microsoft account to transfer files and favorites. One account connects your device across Microsoft apps and services like Microsoft 365, OneDrive, Edge, and Microsoft Store.

如果你有多个要插入的 5 毫米插孔（尤其是在环绕音响系统上），请确保所有电线和线缆都插入到了正确的插孔中。 如果不清楚哪个插孔与哪根电线匹配，请咨询你的硬件制造商，或者一次一个地尝试最明显的输出，然后查看它们是否正常工作。

Note: If a compatibility issue has been identified on your device that would disrupt your experience using Windows 11, we will temporarily delay your upgrade until the issue is resolved.Compatibility safeguard holds help ensure you have the best experience possible when upgrading and your productivity is not disrupted if critical apps or drivers are not yet compatible.

In quick settings: To find the quick setting for Bluetooth, select the Network, Sound, or Battery icons ( ) next to the time and date on the right side of your taskbar.Select Bluetooth to turn it on. If it's turned on without any Bluetooth devices connected, it might appear as Not connected . If you don't see Bluetooth in quick settings, you might need to add it.

¿Está preparado para instalar? Antes de empezar, asegúrate de que tu PC o Mac cumple los requisitos del sistema.. Si ya ha canjeado una clave de producto, simplemente va a reinstalar las aplicaciones o sabe que tiene una licencia asignada a través del trabajo o la escuela, puede ir directamente a la sección iniciar sesión para descargar e instalar Microsoft 365 u Office.

管理你的 Xbox 订阅 云游戏需要 Game Pass Ultimate 或受支持的免费游戏。 了解还能做些什么来充分使用订阅。

Find help and how-to articles for Windows operating systems. Get support for Windows and learn about installation, updates, privacy, security and more.

Si cet écran s’affiche, Microsoft 365 est installé sous forme de version d’évaluation Microsoft 365 Famille. Cet écran s’affiche si vous vous connectez à Microsoft 365 qui était déjà installé sur un nouvel appareil mais que vous n’avez pas de produit Microsoft 365 associé à votre compte.

Note: If you forgot your account info and had to reset your security info, you must wait 60 days before closing your account.