Xbox Support 为 Xbox、Game Pass 和账单问题提供帮助。在 Xbox Support 社区中获取建议和客户服务。We are aware of an issue with the latest update to Minecraft on PC via the Xbox app. Check here for known game issues.

Before you begin. Driver updates for Windows, along with many devices, such as network adapters, monitors, printers, and video cards, are automatically downloaded and installed through Windows Update.

Note: If it’s been fewer than 10 days since you upgraded to Windows 10, your previous version of Windows will be listed as a system file you can delete.If you need to free up drive space, you can delete it, but keep in mind that you'll be deleting your Windows.old folder, which contains files that give you the option to go back to your previous version of Windows.

Refunds for digital games include Microsoft Store digital game offers, Xbox apps (excluding movies and TV apps), digital gaming bundle offers, digital game durable content, and some digital game consumable content, whether made available through the Xbox console, on your PC, or on your mobile device.

个人设备的所有者或管理员激活了 BitLocker (在某些设备上也称为设备加密，) 通过“设置”应用或控制面板： 在这种情况下，激活 BitLocker 的用户选择了保存密钥的位置，或者在设备加密的情况下选择 (，) 自动将密钥保存到其 Microsoft 帐户。

Note: To upgrade to Windows 11, devices should meet the Windows 11 minimum system requirements.Some Windows 10 features aren't available in Windows 11. System requirements to experience some Windows 11 features and apps will exceed the Windows 11 minimum system requirements.Find Windows 11 specs, features, and computer requirements

我们建议仅当迁至新的国家或地区长期居住时才更改所在地。 这一点很重要，因为在一个区域中获取的项可能无法在另一个区域中工作。 其中包括： Xbox Live Gold 和 Xbox Game Pass

成为 Xbox Live 金会员后，你可以获取多人游戏、免费游戏、游戏折扣等权益。 并且在 Xbox One 上，与你家庭控制台上的每个人共享金会员权益。 直接从 Xbox One 或 Xbox 360 中注册 Xbox Live 金会员。 你可以直接在此处购买或使用从零售商处获取的卡片或

了解如何解决从适用于电脑的 Xbox 应用安装或运行游戏的问题。按任务栏上的“开始”按钮 ，键入“设置”，然后选择“设置”。 在 Windows 10 上，选择“更新和安全”。在 Windows 11 上，选择“Windows 更新”。 在“Windows 更新”页面上，选择“检查更新”以查看是否有适用于设备的任何更新。

Windows devices may get new functionality at different times as Microsoft delivers non-security updates, fixes, improvements, and enhancements via several servicing technologies—including controlled feature rollout (CFR).. Windows will let you know if you need to restart your device to complete an update, and you can choose a time that works best for you to complete that update.