注意: 如果是通过以下任一方式获取的 Microsoft 365：Microsoft 工作区折扣计划(以前称为家用许可计划)，则安装 2019、2016 或 2013 版的 Office 专业增强版、Office 标准版或独立应用（如 Word 或 Project）的步骤可能会有所不同：如果你通过公司购买了 Microsoft 365 供个人使用，请参阅通过工作场所折扣计划安装 ...

How to redeem a gift card, Xbox download code or token. Both Microsoft and Xbox gift cards and download codes and tokens work the same way: once redeemed to your Microsoft account, you can spend your balance at Microsoft Store online, on Windows or Xbox, and you can get downloads for the latest apps, games, movies, TV shows, and Surface, Xbox, and accessories.

To get support in Outlook.com, click here or select Help on the menu bar and enter your query. If the self-help doesn't solve your problem, scroll down to Still need help? and select Yes.. To contact us in Outlook.com, you'll need to sign in.

若要在 Outlook.com 中取得支援，請按一下這裡或選取功能表列上的 [說明]，然後輸入您的查詢。如果自助無法解決問題，請向下捲動至 [仍然需要協助嗎?] 然後選取 [是]。 若要在 Outlook.com 中與我們連絡，您必須登入。 如果您無法登入，請按一下 [這裡]。 如需 Microsoft 帳戶或訂閱的其他協助，請瀏覽 ...

Learn more. Fix problems with apps from Microsoft Store. Manage your purchases from the Microsoft Store. Need more help? Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help.If you still need help, select Contact Support to be routed to the best support option.

还可以从 iPhone® 上的 App Store 下载连接至 Windows ，但这不是必需的。 iPhone® 和电脑之间的此链接使你能够即时访问你喜欢的许多内容。 轻松阅读和回复短信、拨打和接听电话，以及直接在电脑上管理 iPhone® 通知。 要求 手机连接 需要满足以下条件：

The first time you open an app like Word or PowerPoint you might need to sign in with your new business email address and password to activate the app. Tip Signing in connects the apps to the rest of Microsoft 365, letting you save files to the cloud, share files with others, and have your documents save automatically as you work.

使用双重验证时，Microsoft Authenticator 应用可帮助你登录帐户。 在 Android 设备上安装 Authenticator Google Play 商店在中国不可用，因此只能从以下商店下载Microsoft Authenticator：

Important: Before trying any of the solutions below, make sure you back up your personal files. You can back up your Windows PC, or insert a USB drive and use File Explorer to drag and copy important files to the USB drive.If you’re signing into Windows with a Microsoft account, your system settings will be automatically restored after updating, once you’re connected to the internet.

To create the installation media, here's what you'll need: A PC with a reliable internet connection. The download time will vary, depending on your internet connection.