注意: 可以使用你拥有的电子邮件地址作为 Microsoft 帐户，或者在注册时选择“获取新电子邮件地址”或“改用电子邮件”来创建新地址。 Microsoft 电子邮件地址不会重复使用，因此，即使帐户很久以前已关闭，也无法使用旧电子邮件地址创建新帐户。

借助提示和资源自行进行疑难解答以解决 Windows 蓝屏错误；如果你需要更多帮助，请联系 Microsoft 支持。 如果某个严重问题导致 Windows 意外关闭或重启，则会出现蓝屏错误（有时也称为黑屏错误或终止代码错误）。

Learn how to run Windows Update Troubleshooter to resolve errors downloading or installing Windows updates.

可通过不同的方式删除应用和程序，因此如果找不到要查找的应用和程序，可以尝试另一个位置。 请注意，某些应用和程序内置于 Windows 中，无法卸载。

Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date; Requests are for games in which you haven’t accumulated a significant amount of play time

To speed up the process of selecting a choice when a dialog box appears, under Snap To, select the Automatically move pointer to the default button in a dialog box check box.(Not all programs support this setting. In some programs, you'll need to move the mouse pointer to the button you want to click.)

An upgrade moves your PC from a previous version of Windows—such as Windows 7 or Windows 8.1—to Windows 10. An upgrade can take place on your existing device, though Microsoft recommends using Windows 10 on a new PC to take advantage of the latest features and security improvements.

我的保修涵盖哪些内容？ 你的 Microsoft 设备或配件附带标准有限保证。 条款和条件因国家或地区而异。 请阅读保修条款 有关 Surface 保修的详细信息，请参阅 Surface 保修：常见问题解答。

Learn how to get Microsoft account help, troubleshoot sign in issues, keep your account secure, and manage your Microsoft account dashboard.

Internet Explorer 11 support ended on June 15, 2022. We recommend you use Microsoft Edge for a faster, more secure and more modern web browsing experience.