升级不同于更新，因为它会将电脑从上一版本的 Windows（如 Windows 10）升级到 Windows 11。 本常见问题解答旨在解决有关升级到 Windows 11 的问题。 更新可确保当前版本的 Windows 具有最新功能和安全性改进。

Look in the Surface app. The easiest way to find which Surface model you have is to use the Surface app. It shows the model name of your Surface device and each Surface accessory.

Choose Open all, or Open all in new window, or Open all in new InPrivate window.

The user account name on a Windows device shows the name of the signed-in Microsoft account or work/school account. To change which user is signed in, select the Start button on the taskbar. Then select the account name icon or picture to see a list of users you can switch to.

Learn how to access Microsoft Store on Windows by selecting the icon on the taskbar or using the search box.

Erfahren Sie, wie Sie einen Windows-Product Key für die Aktivierung finden und wann Sie stattdessen eine digitale Lizenz verwenden.

If you don't have a desktop PC and the slider doesn't appear or work, try updating the display driver. Select Search on the taskbar, type Device Manager, and then select Device Manager from the list of results.In Device Manager, select Display adapters, then select the display adapter.Press and hold (or right-click) the display adapter name, then select Update driver and follow the instructions.

Note: Microsoft is updating the way we ask for permission to use your voice data to improve Microsoft products that use our speech recognition technology.This may impact the data you see on your privacy dashboard. To learn more about these changes, see How does Microsoft protect my privacy while improving its speech recognition technology?

Como resgatar um cartão de presente, código ou token de download do Xbox. Cartões de presente da Microsoft e xbox e códigos e tokens de download funcionam da mesma maneira: uma vez resgatados para sua conta Microsoft, você pode gastar seu saldo em Microsoft Store online, no Windows ou Xbox, e você pode obter downloads para os aplicativos mais recentes, jogos, filmes, programas de TV e ...

开始之前 确保要安装 Windows 11 的设备满足最低系统要求。如果设备当前正在运行 Windows 10，建议使用电脑健康状况检查应用验证最低系统要求。 我们不建议在不符合要求的设备上安装 Windows 11。 有关详细信息，请参阅在不符合最低系统要求的电脑上安装 Windows 11。