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Open and run DxDiag.exe - Microsoft Support
Open and run DxDiag.exe. This tool is used to collect info about devices to help troubleshoot problems with DirectX sound and video. A support person might ask for this info, or you might post it in a forum when you ask for help. In Windows, select Start and enter dxdiag into the search box on the taskbar. Select dxdiag from the results. In the ...
Troubleshooting black or blank screens in Windows
If you experience a black or blank screen on your Windows device, try the following: To wake the screen, use one of the following keyboard shortcuts: Windows logo key + P to choose a presentation or projection display mode. Ctrl + Alt + Del to display security options. For a black screen, use the following keyboard shortcut: Windows logo key ...
Get the latest Windows update - Microsoft Support
To check for updates, select Start > Settings > Windows Update , then select Check for updates. If updates are available, you can choose to install them. Check for updates. If you run into problems updating your device, including problems with previous major updates, see common fixes at Troubleshoot problems updating Windows.
Download and install or reinstall Office 2019, Office 2016, or Office ...
Note: The steps to install the 2019, 2016, or 2013 versions of Office Professional Plus, Office Standard, or a stand-alone app such as Word or Project might be different if you got Microsoft 365 through one of the following: Microsoft Workplace Discount Program (formerly known as Home Use Program): If you bought Microsoft 365 for personal use through your company, see Install Office through ...
适用于: Office 2019, Office 2016, Office 2016 for Mac, Office 2013
How to check if your email address is a Microsoft account
Go to the Microsoft account sign-in page at https://account.microsoft.com and enter your email address. If you see a message that says "We couldn't find an account with that username." or "That Microsoft account doesn't exist", then the address you entered is not a Microsoft account. If you believe it should be: The account may have been closed.
适用于: Microsoft 帐户仪表板
Repair apps and programs in Windows - Microsoft Support
Select Start > Settings > Apps > Apps & features. Apps & features in Settings. Select the More icon next to the app you want to fix. Select the Advanced options link under the name of the app (some apps don't have this option). On the page that opens, select Repair if it's available. If it isn't available or doesn't fix the problem, select Reset.
Block pop-ups in Microsoft Edge - Microsoft Support
The Microsoft Edge feature that blocks pop-ups is effective in preventing websites from automatically opening a new window or tab, or a partial window on top of your current web page. This feature is turned on by default. There are many different types of pop-ups, including advertisements, notices, offers, or alerts that can appear at various times on any web page. Some can be helpful, such as ...
适用于: Microsoft 帐户仪表板
Windows Media Player 12 - Microsoft Support
To manually troubleshoot or upgrade your installation of the Player, try the following: Click the Start button, type features, and then select Turn Windows features on or off. Expand Media Features and see whether the Windows Media Player check box is selected. If it is, clear the check box. Click OK and then restart your PC.
Troubleshooting offline printer problems in Windows
If the Get Help app is unable to resolve your printer issue, try the possible solutions listed: 1. Check to make sure the printer is turned on and connected to the same Wi-Fi network as your device. 2. Unplug and restart your printer. 3. Set your printer as the default printer. 4. Clear the print queue.
Sisäänkirjautuminen Hotmailiin - Microsoft-tuki
Jos haluat kirjautua sisäänHotmail, tarvitset Microsoft-tilisi käyttäjänimen ja salasanan. Vihjeitä: Kun kirjaudut sisään, valitse Kyllä Pysy kirjautuneena -kehotteessa, jos haluat siirtyä suoraan postilaatikkoosi seuraavan kerran (ei suositella jaetuille tietokoneille). Vaihtoehtoisesti voit valita Älä näytä tätä uudelleen ...
适用于: Outlook.com