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從 app store 取得購買時無法關聯。 請再試一次。

在大多數情況下,當 Microsoft Office 找不到與您的 Apple ID 相關聯的購買時,就會發生此問題。

若要解決此問題:

  1. 檢查您的 Apple 訂閱頁面,確認您的 Microsoft 365 訂閱是否處於作用中狀態。

  2. 如果您的 Microsoft 365 訂閱處於使用中狀態,請嘗試本文中的步驟:還原舊版 Mac 版 Office

  3. 如果您的 Microsoft 365 訂閱已過期,請續約您的訂閱。

  4. 如果問題持續發生,或是您認為您不應該看到此錯誤,請聯絡 Microsoft 支援。

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探索訂閱權益、瀏覽訓練課程、瞭解如何保護您的裝置等等。

社群可協助您詢問並回答問題、提供意見反應,以及聆聽來自具有豐富知識的專家意見。

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