Err Msg: STOP: C000026C Unable to Load Device Driver...

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Article ID: 160495 - View products that this article applies to.
This article was previously published under Q160495
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SYMPTOMS

When you install Windows, start Windows from the hard disk, or start Windows from the three Setup floppy disks during a repair process, you may receive one of the following error messages:
STOP: 0xC000026C [Unable to load device driver] <driver_name>
-or-
STOP: 0xc0000221 [Unable to load device driver] <driver_name>

CAUSE

This behavior can occur when one or more of the following conditions exist:
  • There is a damaged device driver file on the hard disk.
  • There is a damaged device driver file on one of the three Setup floppy disks.

RESOLUTION

To resolve this issue, use the appropriate method:

Floppy Disks

Create a new set of Windows Setup floppy disks by using the WINNT32 /OX command in Windows or the WINNT /OX command in MS-DOS. The Winnt32.exe and Winnt.exe files are located in the I386 on the Windows CD-ROM.

Hard Disk

Use the Emergency Repair Disk to replace the missing or damaged driver file on the NTFS partition by following the procedure outlined in the following Microsoft Knowledge Base article:
ARTICLE-ID: 164471
TITLE : Replacing System Files Using a Modified Emergency Repair Disk

Properties

Article ID: 160495 - Last Review: February 26, 2007 - Revision: 2.2
APPLIES TO
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional Edition
  • Microsoft Windows 2000 Datacenter Server
  • Microsoft Windows NT Server 3.5
  • Microsoft Windows NT Server 3.51
  • Microsoft Windows NT Server 4.0 Standard Edition
  • Microsoft Windows NT Workstation 3.5
  • Microsoft Windows NT Workstation 3.51
  • Microsoft Windows NT Workstation 4.0 Developer Edition
Keywords: 
kberrmsg kbfaq kbsetup KB160495

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