Article ID: 160495 - View products that this article applies to.
This article was previously published under Q160495
When you install Windows, start Windows from the hard disk, or start Windows from the three Setup floppy disks during a repair process, you may receive one of the following error messages:
STOP: 0xC000026C [Unable to load device driver] <driver_name>
STOP: 0xc0000221 [Unable to load device driver] <driver_name>
This behavior can occur when one or more of the following conditions exist:
To resolve this issue, use the appropriate method:
Floppy DisksCreate a new set of Windows Setup floppy disks by using the WINNT32 /OX command in Windows or the WINNT /OX command in MS-DOS. The Winnt32.exe and Winnt.exe files are located in the I386 on the Windows CD-ROM.
Hard DiskUse the Emergency Repair Disk to replace the missing or damaged driver file on the NTFS partition by following the procedure outlined in the following Microsoft Knowledge Base article:
TITLE : Replacing System Files Using a Modified Emergency Repair Disk
Article ID: 160495 - Last Review: February 26, 2007 - Revision: 2.2