Warranty and Protection Plan Terms & Conditions - France
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Microsoft's Limited Hardware Warranty
Microsoft's Limited Hardware Warranty
Microsoft's Limited Hardware Warranty applies to Surface devices, Xbox, Windows 365 Link, PC accessories, and HoloLens in France.
| Language | Purchase Date | Download Link |
|---|---|---|
| French | On or after October 1, 2024 | Download |
| On or after September 21, 2023, and on or before September 30, 2024 | Download | |
| On or before September 20, 2023 | Download |
Protection Plan Terms and Conditions
Surface (Consumer), Xbox, and Accessories (Starting May 2026)
Microsoft Extended Hardware Service, Xbox, and Accessories Terms and Conditions
| Language | Purchase Date | Download Link |
|---|---|---|
| French | On or after May 01, 2026 | Download |
Surface (Consumer), Xbox
Microsoft Extended Hardware Service for Accessories Terms and Conditions
| Language | Purchase Date | Download Link |
|---|---|---|
| French | On or after September 04, 2025 | Download |
Microsoft Extended Hardware Service Terms and Conditions
| Language | Purchase Date | Download Link |
|---|---|---|
| French | On or after September 04, 2025 | Download |
Microsoft Complete for Accessories Terms and Conditions
| Language | Purchase Date | Download Link |
|---|---|---|
| French | On or after April 1, 2024 | Download |
| On or after October 1, 2023, and on or before March 31, 2024 | Download | |
| On or after November 4, 2019, and on or before September 30, 2023 | Download |
Microsoft Complete for Dual Screen Devices Terms and Conditions
| Language | Purchase Date | Download Link |
|---|---|---|
| French | On or after October 1, 2023 | Download |
| On or after February 18, 2021, on or before September 30, 2023 | Download |
Microsoft Complete for Devices Terms and Conditions
| Language | Purchase Date | Download Link |
|---|---|---|
| French | On or after October 1, 2023 | Download |
| On or after May 22, 2018, on or before September 30, 2023 | Download |
Surface (Business, Enterprise, and Education), Windows 365 Link (Starting April 2026)
Microsoft Extended Hardware Service/Plus and Windows 365 Link Terms and Conditions
Note
Microsoft Extended Hardware Service Plus is specific to the plan if the Optional Additional Services are added upon payment. Without Optional Additional Services, the Microsoft Extended Hardware Service Terms and Conditions apply.
| Language | Purchase Date | Download Link |
|---|---|---|
| French | On or after April 1, 2026 | Download |
Microsoft Accidental Damage Protection and Windows 365 Link Terms and Conditions
| Language | Purchase Date | Download Link |
|---|---|---|
| French | On or after April 1, 2026 | Download |
Microsoft Accidental Damage Protection Plus Terms and Conditions
| Language | Purchase Date | Download Link |
|---|---|---|
| French | On or after April 1, 2026 | Download |
Surface (Business, Enterprise, and Education), Windows 365 Link
Microsoft Extended Hardware Service Terms and Conditions
Note
Microsoft Extended Hardware Service Plus is specific to the plan if the Optional Additional Services are added upon payment. Without Optional Additional Services, the Microsoft Extended Hardware Service Terms and Conditions apply.
| Language | Purchase Date | Download Link |
|---|---|---|
| French | On or after September 21, 2023 | Download |
| On or after April 15, 2022 (Applicable Devices: Surface Go 2, Surface Go 3, Surface Laptop 2, Surface Laptop 3, Surface Laptop 4, Surface Laptop 5, Surface Pro 6, Surface Pro 7, Surface Pro 7+, Surface Pro 8, Surface Pro 9, Surface Pro X, Surface Laptop Studio device) |
Download | |
| On or after June 22, 2021, and on or before April 14, 2022 | Download | |
| On or after February 15, 2020, and on or before June 21, 2021 | Download | |
| On or after May 22, 2018, and on or before February 14, 2020 | Download |
Microsoft Extended Hardware Service Plan for Dual Screen Devices Terms and Conditions
| Language | Purchase Date | Download Link |
|---|---|---|
| French | On or after February 5, 2024 | Download |
| On or after October 21, 2021, and on or before February 4, 2024 | Download |
Microsoft Accidental Damage Protection Terms and Conditions
| Language | Purchase Date | Download Link |
|---|---|---|
| French | On or after June 1, 2022 | Download |
Microsoft Accidental Damage Protection Plus Terms and Conditions
| Language | Purchase Date | Download Link |
|---|---|---|
| French | On or after September 21, 2023 | Download |
| On or after June 1, 2022 (Applicable Devices: Surface Go 2, Surface Go 3, Surface Laptop 2, Surface Laptop 3, Surface Laptop 4, Surface Laptop 5, Surface Pro 6, Surface Pro 7, Surface Pro 7+, Surface Pro 8, Surface Pro 9, Surface Pro X, Surface Laptop Studio device) |
Download |
Microsoft Complete for Business Plus Terms and Conditions
| Language | Purchase Date | Download Link |
|---|---|---|
| French | On or after February 15, 2020 and on or before June 15, 2021 | Download |
| On or after August 1, 2018 and on or before February 14, 2020 | Download |
Microsoft Complete for Business Plus for Dual Screen Devices Terms and Conditions
| Language | Purchase Date | Download Link |
|---|---|---|
| French | On or after February 18, 2021, and on or before June 15, 2021 | Download |
Microsoft Complete for Business Terms and Conditions
| Language | Purchase Date | Download Link |
|---|---|---|
| French | On or after February 15, 2020, and on or before June 15, 2021 | Download |
| On or after May 22, 2018, and on or before February 14, 2020 | Download |
Microsoft Complete for Business with Drive Retention Terms and Conditions
| Language | Purchase Date | Download Link |
|---|---|---|
| French | On or after February 15, 2020, and on or before June 15, 2021 | Download |
Windows 365 Link- Microsoft Extended Hardware Service Terms and Conditions
| Language | Purchase Date | Download Link |
|---|---|---|
| French | On or after June 15, 2025 | Download |
Windows 365 Link- Microsoft Accidental Damage Protection Terms and Conditions
| Language | Purchase Date | Download Link |
|---|---|---|
| French | On or after June 15, 2025 | Download |
Surface Hub
Microsoft Extended Hardware Service Plan for Surface Hub
| Language | Purchase Date | Download Link |
|---|---|---|
| French | On or after February 5, 2024 | Download |
| On or after July 30, 2019, and on or before February 4, 2024 | Download | |
| On or after May 22, 2018, and on or before July 29, 2019 | Download |
Services terms and conditions
Microsoft Device Service Terms
| Language | Download Link |
|---|---|
| French | Download |
Advanced Exchange Services Terms and Conditions
| Language | Download Link |
|---|---|
| French | Download |
Next Business Day Service Terms and Conditions
| Language | Download Link |
|---|---|
| French | Download |
Surface Hub (v1) Third-Party Stand Policy and Waiver
| Language | Download Link |
|---|---|
| French | Download |