Warranty and Protection Plan Terms & Conditions - Luxembourg
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Microsoft's Limited Hardware Warranty
Microsoft's Limited Hardware Warranty
Microsoft's Limited Hardware Warranty applies to Surface devices, Xbox, PC accessories, and HoloLens in Luxembourg.
| Language | Purchase Date | Download Link |
|---|---|---|
| German | On or after October 1, 2024 | Download |
| On or after September 21, 2023, and on or before September 30, 2024 | Download | |
| On or before September 20, 2023 | Download | |
| French | On or after October 1, 2024 | Download |
| On or after September 21, 2023, and on or before September 30, 2024 | Download | |
| On or before September 20, 2023 | Download |
Protection Plan Terms and Conditions
Surface (Consumer), Xbox, and Accessories (Starting May 2026)
Microsoft Extended Hardware Service, Xbox, and Accessories Terms and Conditions
| Language | Purchase Date | Download Link |
|---|---|---|
| French | On or after May 01, 2026 | Download |
| German | On or after May 01, 2026 | Download |
Surface (Consumer), Xbox
Microsoft Extended Hardware Service for Accessories Terms and Conditions
| Language | Purchase Date | Download Link |
|---|---|---|
| French | On or after September 04, 2025 | Download |
| German | On or after September 04, 2025 | Download |
Microsoft Extended Hardware Service Terms and Conditions
| Language | Purchase Date | Download Link |
|---|---|---|
| French | On or after September 04, 2025 | Download |
| German | On or after September 04, 2025 | Download |
Surface (Business, Enterprise, and Education) (Starting April 2026)
Microsoft Extended Hardware Service/Plus Terms and Conditions
Note
Microsoft Extended Hardware Service Plus is specific to the plan if the Optional Additional Services are added upon payment. Without Optional Additional Services, the Microsoft Extended Hardware Service Terms and Conditions apply.
| Language | Purchase Date | Download Link |
|---|---|---|
| German | On or after April 1, 2026 | Download |
| French | On or after April 1, 2026 | Download |
Surface (Business, Enterprise, and Education)
Microsoft Extended Hardware Service Terms and Conditions
Note
Microsoft Extended Hardware Service Plus is specific to the plan if the Optional Additional Services are added upon payment. Without Optional Additional Services, the Microsoft Extended Hardware Service Terms and Conditions apply.
| Language | Purchase Date | Download Link |
|---|---|---|
| German | On or after September 21, 2023 | Download |
| On or after April 15, 2022 (Applicable Devices: Surface Go 2, Surface Go 3, Surface Laptop 2, Surface Laptop 3, Surface Laptop 4, Surface Laptop 5, Surface Pro 6, Surface Pro 7, Surface Pro 7+, Surface Pro 8, Surface Pro 9, Surface Pro X, Surface Laptop Studio device) |
Download | |
| On or after July 16, 2020, and on or before April 14, 2022 | Download | |
| On or after May 22, 2018, and on or before July 15, 2020 | Download | |
| French | On or after September 21, 2023 | Download |
| On or after April 15, 2022 (Applicable Devices: Surface Go 2, Surface Go 3, Surface Laptop 2, Surface Laptop 3, Surface Laptop 4, Surface Laptop 5, Surface Pro 6, Surface Pro 7, Surface Pro 7+, Surface Pro 8, Surface Pro 9, Surface Pro X, Surface Laptop Studio device) |
Download | |
| On or after July 16, 2020, and on or before April 14, 2022 | Download | |
| On or after May 22, 2018, and on or before July 15, 2020 | Download |
Surface Hub
Microsoft Extended Hardware Service Plan for Surface Hub
| Language | Purchase Date | Download Link |
|---|---|---|
| German | On or after February 5, 2024 | Download |
| On or after July 30, 2019, and on or before February 4, 2024 | Download | |
| On or after May 22, 2018, and on or before July 29, 2019 | Download | |
| French | On or after February 5, 2024 | Download |
| On or after July 30, 2019, and on or before February 4, 2024 | Download | |
| On or after May 22, 2018, and on or before July 29, 2019 | Download |
Services Terms and Conditions
Microsoft Device Service Terms
| Language | Download Link |
|---|---|
| German | Download |
| French | Download |
Advanced Exchange Services Terms and Conditions
| Language | Download Link |
|---|---|
| German | Download |
| French | Download |
Surface Hub (v1) Third-Party Stand Policy and Waiver
| Language | Download Link |
|---|---|
| German | Download |
| French | Download |