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When you close a Microsoft account, for whatever reason, Microsoft wants to make sure of two things:

  1. That it's really you, not someone else trying to close your account.

  2. That you're not leaving anything important behind that you're going to need later.

    Note: If you forgot your account info and had to reset your security info, you must wait 60 days before closing your account. 

If you're sure you want to close your Microsoft account, follow these steps:

  1. Learn more about the things you should check first.

  2. Go through the process for how to close your account.

  3. Find out what happens after you close your account.


Tip: If you're a small business owner looking for more information on how to get Microsoft 365 set up, visit Small business help & learning.

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