Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Need help with an Xbox console, an Xbox game, or Xbox network? Find out how to get in touch with us.

A phishing email is an email that appears legitimate but is actually an attempt to get your personal information or steal your money. Some deceptive emails appear to be from a safe sender but, in fact, have a "spoofed" source address to fool you. Here are some ways to deal with phishing and spoofing scams in Outlook.com. Spoof intelligence in Exchange Online Protection helps prevent phishing ...

Need help with an Xbox console, an Xbox game or Xbox network? Find out how to get in touch with us.

Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

Caution: As soon as you create a new recovery code, any previous codes will no longer work.

Learn how to sign in and create app passwords for Microsoft apps and devices that don't support two-step verification.

Learn how to manage your Microsoft account security info and troubleshoot verification code issues.

Learn how to get Microsoft account help, troubleshoot sign in issues, keep your account secure, and manage your Microsoft account dashboard.

With a Microsoft 365 Personal, Family, or Premium subscription, you'll always have the most up-to-date productivity tools with the latest AI-powered features, such as Copilot in Word, Excel, PowerPoint, Outlook, and Designer. You also get perennial tech support, security updates, and 1 TB of cloud storage to store your files and photos at no extra cost. With a Microsoft 365 Family or Premium ...