How to spot a "fake order" scam. A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money ...

If you feel like you’ve been the target of a technical support scam, you can help Microsoft stop cybercriminals by reporting it. Learn more about avoiding technical support scams.

The Microsoft Edge feature that blocks pop-ups is effective in preventing websites from automatically opening a new window or tab, or a partial window on top of your current web page. This feature is turned on by default.

A BitLocker recovery key is needed when BitLocker can’t automatically unlock an encrypted drive in Windows. This key, which is a 48-digit number, is used to regain access to the drive. You might be prompted for the BitLocker recovery key during startup, due to a security risk or hardware change:

Learn how to activate Windows using a product key or digital license, check your activation status, and link your Microsoft account.

Learn how to remove malware from your PC. Use Microsoft Defender Antivirus in Windows 10 or Windows 11 to scan your PC for malware, viruses, or other threats.

A Windows product key is a 25-character code used to activate Windows. It looks like this: PRODUCT KEY: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX. Locate your product key for Windows 10 or Windows 11.

Hotmail está ahora Outlook.com. Aprenda a iniciar sesión para acceder a su cuenta de correo electrónico de Outlook.com, Hotmail, Live o MSN.

Help for admins of small businesses. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

If you know your password, but it's stopped working, use the Sign-in Helper tool. If you have forgotten your email or username, learn how to Look up your Microsoft account. If you have issues with getting verification codes, read our troubleshooting steps.