Get Microsoft billing support. Find help with Microsoft Store purchases, subscriptions, refunds, payment options, and checking your order history.

Change or reset your Windows password. Accessing the account of someone who has died. Learn how to reset or change your Microsoft account password. Get help with a forgotten Microsoft account password.

Change privacy settings in Windows. Choose how much information you want to share with Microsoft by changing your privacy settings. To do this, select Start , then open Settings , and select Privacy & security . You'll see a list of general privacy options.

There are different error codes or error messages that you may receive when you’re trying to make a purchase from the Microsoft Store. For more help with your specific error, go to: Xbox payment error messages and codes.

某些游戏仍作为包装商品出售，由我们线下为您配送。 查看 Microsoft Store 中是否提供可下载的游戏版本。 若要发送包装礼品，请在结帐时使用接收人的送货地址。

處理退款要求. 您可以在下列網頁登入原先進行購買的帳戶，開始任何數位遊戲產品的退款要求程序。. 請告訴我們您要求退款的原因。. 我們會使用這些資訊來改善我們的產品和程序，期盼能盡量減少日後退款要求的需求。. 如果我們核准退款要求，您將會在您 ...

Add, remove or update an email address or phone number. If you want to make changes to the email addresses or phone numbers associated with your Microsoft account, use our guided support tool below to help you update the right information in the right way.

兌換禮品卡與代碼，以購買 Xbox 並擴充您的 Xbox 訂閱。. 代碼的長度為 25 個字元 (包含數字和英文字母)，並採用 5x5 格式，即以五個字元為一組，共五組。. 代碼可以是您向 Microsoft 或信任的零售商購買的數位或實體卡片。. 如果您的帳戶有未付餘額，或是付款 ...

Change your password with your email provider. See the following sections for instructions on changing your email account password for several major email providers. If your email account provider isn't listed, contact your admin or the email provider's help desk.

Follow these steps to reset your Microsoft account password. Follow the steps on this page to change the Microsoft account email address or phone number (also known as your account alias or username) that you use to sign in.