How to redeem a gift card, Xbox download code or token. Both Microsoft and Xbox gift cards and download codes and tokens work the same way: once redeemed to your Microsoft account, you can spend your balance at Microsoft Store online, on Windows or Xbox, and you can get downloads for the latest apps, games, movies, TV shows, and Surface, Xbox, and accessories.

Tips: While signing in, select Yes at the "Stay signed in?" prompt if you want to go straight to your mailbox next time (not recommended for shared computers). Alternatively, check the "Don't show this again" box and select No to be prompted for your password each time.. If you can't sign in, or have forgotten your username or password, use our sign-in troubleshooter.

To check activation status in Windows 11, select the Start button, and then select Settings > System and then select Activation .. Your activation status will be listed next to Activation.. Check activation status in Settings. You'll see one of these activation status messages on the Activation page:

Get more information about managing your Xbox subscriptions, issues with billing, and more.

A BitLocker recovery key is needed when BitLocker can’t automatically unlock an encrypted drive in Windows. This key, which is a 48-digit number, is used to regain access to the drive.

A product key. A 25-character product key might be needed (not required for digital licenses). For help with finding the product key, go to Find your Windows product key.Many modern devices contain the product key embedded in the firmware of the device.

In the following countries, you have the right to cancel a subscription that has recurring billing with immediate effect and receive a prorated refund as described in the Microsoft Consumer Subscription Prorated Refund Policy:

Sign in to microsoft365.com to view your Microsoft 365 work or school account. Sign in. Install and manage your apps. On the Office apps card, select Manage, and select Install to install or reinstall the latest desktop apps, or other apps such as Project or Visio.(An install option is available as long as your admin assigned you a license and gave you permission to self-install.)

Note: The steps to install the 2019, 2016, or 2013 versions of Office Professional Plus, Office Standard, or a stand-alone app such as Word or Project might be different if you got Microsoft 365 through one of the following: Microsoft Workplace Discount Program (formerly known as Home Use Program): If you bought Microsoft 365 for personal use through your company, see Install Office through ...

To get support in Outlook.com, click here or select Help on the menu bar and enter your query. If the self-help doesn't solve your problem, scroll down to Still need help? and select Yes.. To contact us in Outlook.com, you'll need to sign in.