Redeem a gift card or code to your Microsoft account
How to redeem a gift card, Xbox download code or token. Both Microsoft and Xbox gift cards and download codes and tokens work the same way: once redeemed to your Microsoft account, you can spend your balance at Microsoft Store online, on Windows or Xbox, and you can get downloads for the latest apps, games, movies, TV shows, and Surface, Xbox, and accessories.
Applies To:
Microsoft account dashboard
Avoid and report Microsoft technical support scams
Security. Microsoft will never proactively reach out to you to provide unsolicited PC or technical support. If you receive a phone call claiming to be from Microsoft, or see a pop-up window on your PC with a fake warning message and a phone number to call and get your “issue” fixed, it’s better to be safe and not click any links or ...
Using product keys with Office - Microsoft Support
If you see a Let's get started screen with options to try, buy, or activate Office, this means that Office is installed on your new PC as a 1-month trial of Microsoft 365 Family. You won't receive a product key from your PC manufacturer unless you paid for an Office product key card. Instead, you can start a trial of Microsoft 365 Family, or buy Office.
Applies To:
Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, Access for Microsoft 365, OneNote for Microsoft 365, Publisher for Microsoft 365, Visio Plan 2, Excel 2021, Word 2021, Outlook 2021, PowerPoint 2021, Access 2021, Project Standard 2021, Publisher 2021, Visio Professional 2021, Visio Standard 2021, Office 2021, OneNote 2021, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Access 2019, Project Standard 2019, Publisher 2019, Visio Professional 2019, Visio Standard 2019, Office 2019, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, OneNote 2016, Project Professional 2016, Project Standard 2016, Publisher 2016, Visio Professional 2016, Microsoft 365 for home, InfoPath 2013
使用 Microsoft Rewards 赢得积分 | Xbox Support
通过将 Microsoft Rewards 应用下载到 Xbox 主机，在玩游戏或购物时关注积分并赢得积分：. 按“Xbox”按钮 打开指南，然后转到“Microsoft Store”。. 选择“搜索”，然后在搜索框中输入“Microsoft Rewards”。. 从结果中选择 Microsoft Rewards 应用，然后将其下载到主机。. 还 ...
I can't sign in to my Microsoft account - Microsoft Support
If you forgot your Microsoft account password, follow these steps. Select Reset password below. Enter the email address, phone number, or Skype name you use to sign in then select Next. We'll ask where you'd like to get your verification code and select Next. Type the requested information and select Send code.
Applies To:
Microsoft account dashboard
帮助赠送电子游戏作为礼物 | Xbox Support
你不能将游戏作为数字礼品发送. 以下是一些可能的原因：. 你已达到可发送的数字礼品数量限制。. 此策略旨在保护我们的游戏社区。. 可能需要等待 30 天才能再次尝试。. 此游戏可能无法以数字形式赠送。. 请查看产品页面。. 可作为礼品发送的数字产品包括 ...
如何兑换礼品卡和代码 | Xbox Support
如何在 Windows 版 Xbox 应用中兑换代码. 按“开始”按钮 ，然后在“搜索”框中输入“Xbox”。. 从结果中选择 Xbox 应用以打开该应用。. 选择左上角的玩家图片，然后选择“设置”。. 在“兑换代码”下选择“兑换”。. 输入由 25 个字符组成的代码，选择 下一步 ...
Contact Us - Microsoft Support
Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.
购买和付款 | Skype 支持
对于印度客户：如何使用在线钱包付款？. 在线钱包是一种付款方式，你可以使用此付款方式快速方便地购买 Skype 点数和其他 Skype 产品，无需每次购买时提供你的财务信息。. 这是 Skype 点数和套餐的多种支付方法之一。. 若要使用在线钱包，则你的帐单地址必须 ...
Protect yourself from tech support scams - Microsoft Support
The classic cold-call scam. The scammers call you and claim to be from the tech support team of Microsoft or another company. They offer to help solve your computer "problems".