This article applies if you’ve recently made changes to your device hardware and are trying to upgrade to Windows 11. Hardware changes might affect your upgrade eligibility, though you’ll need to take a few steps to see your updated eligibility in Settings.

If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track. Run the System File Checker tool (SFC.exe)

Learn more about product keys, Workplace Discount Program, and volume licenses. Some Office 2019, Office 2016, and Office 2013 products come with a product key. If yours did, before installing Microsoft 365 for the first time, sign in with an existing or new Microsoft account and enter your product key at office.com/setup.

If you'd like to use an unlinked device with Phone Link again in the future, you will need to relink such devices again. Describes the required steps on both your PC and your mobile device for removing a device from the Phone Link app.

Learn how to add user accounts in Windows 10 and Windows 11. With an account, each person has separate files, browser favorites, and a private desktop.

Help for admins of small businesses. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

If you're looking for Help on specific Excel Add-ins, such as Solver or Inquire, see Help for Excel for Windows add-ins. If you're looking for additional help with Excel add-ins using the COM Add-ins dialog box, see Add or remove add-ins in Excel. Get a Microsoft 365 Add-in for Excel.

Create a summary when sharing a document. Note: This feature is currently only available to customers with a Microsoft 365 Copilot (work) license. Copilot can generate summaries when you share an unencrypted document with collaborators. Encrypted documents aren't supported at this time.

If you have Visio Plan 2 or a non-subscription version such as Visio Professional or Visio Standard 2021, 2019, or 2016 you can install and use the desktop app. If you have Visio Plan 1 the only way for you to access Visio is via the web app version. To learn how to access Visio this way, select the Visio for the web tab below.

如果Microsoft 365 应用程序（如 Word 或 Excel）无法正常工作，有时重启会解决问题。. 如果这不起作用，你可以尝试修复它。. 完成后，你可能需要重新启动计算机。. Windows 10 Windows 11. 访问修复工具的步骤因操作系统的不同而异。. 右键单击左下角) (“开始” 按钮 ...