Locate your product key for Windows 10 or Windows 11. Depending on how you got your copy of Windows 10 or Windows 11, you'll need either a 25-character product key or a digital license to activate it.

Report a scam. If you feel like you’ve been the target of a technical support scam, you can help Microsoft stop cybercriminals by reporting it. Learn more about avoiding technical support scams.

Select Start > Settings > Windows Update > Check for updates and then install any available updates. If the problems aren't all resolved, try running the troubleshooter again to check for additional errors, or see Fix Windows Update errors and follow the troubleshooting steps.

Create Windows 11 installation media. On the Windows 11 software download page , select Create tool now and follow the instructions to install Windows 11. Warning: Microsoft recommends against installing Windows 11 on a device that does not meet the Windows 11 minimum system requirements.

Most software that you buy directly from Microsoft, like Office, Windows, and Xbox games, comes as a digital download that you can download, install, or reinstall. After you purchase software, the download will be shown in your Order history.

Learn how to fix problems signing into your Microsoft account. Resolve password verification, locked account, and other Microsoft account login issues.

Follow these steps to reset your Microsoft account password. If you know the email address that you used to set up your Microsoft account (which is used to sign in to your Xbox profile), you can reset your password now: Go to Reset your password and enter your email address.

Office is prompting me for a product key. Use your Microsoft account, not your product key, to install and activate Office and individually purchased Office apps, such as Project, Visio, Word, Excel, and Outlook. Sign in to install Office. Bookmark the site below so you always know where to go to install Office.

Your PC isn't working well and you recently installed an app. Restore from a system restore point. You suspect your device has been infected. Use installation media to reinstall Windows 11. Select one of the recovery options below and follow the steps to try to get things working again.

The enablement package is a great option for installing a scoped feature update like Windows 10, version 22H2 as it enables an update from version 2004, 20H2, 21H1, or 21H2 to version 22H2 with a single restart, reducing update downtime. This enables devices to take advantage of new features now.