You can use installation media (a USB flash drive or DVD) to install a new copy of Windows, perform a clean installation, or reinstall Windows. To create installation media, go to the software download website, where you'll find step-by-step instructions.

If you can't sign in to your Outlook.com, Hotmail, Live, or MSN email account, or you're not sure how to sign in or sign out, here are some solutions.

A BitLocker recovery key is needed when BitLocker can’t automatically unlock an encrypted drive in Windows. This key, which is a 48-digit number, is used to regain access to the drive. You might be prompted for the BitLocker recovery key during startup, due to a security risk or hardware change:

Connect your controller via USB cable. Plug a micro-USB charging cable into the top of the controller and plug the other end into your PC. If you’re using an Xbox Series X|S, Xbox Elite Wireless Controller Series 2, or Xbox Adaptive Controller, connect your controller by using a USB-C cable.

Office 2019 or 2016 for PC Office 2016 for Mac Office 2013 for PC. Install Microsoft 365 2019 or 2016 on a PC. Remember a one-time purchase version of Microsoft 365 is licensed for one install only. Depending on your browser, select Open file (in Edge or Internet Explorer), Setup (in Chrome), or Save File (in Firefox).

Learn how to add user accounts in Windows 10 and Windows 11. With an account, each person has separate files, browser favorites, and a private desktop.

You can start a scan for malware any time you like. Note: Microsoft Defender currently offers anti-malware on Windows, Android, and macOS. Windows Android Mac. From the Microsoft Defender dashboard. Select Device details.

Use Game Bar to capture game clips and screenshots on Windows. From the developer (6) – Stay in the know from the creators of your favorite games. Gallery (7) – Your game clips and screenshots will show up here. Looking for Group (8) – Use Looking for Group to find players for your favorite multiplayer games.

Scan a document or picture. Windows 11 Windows 10. You'll need 2 things installed on your PC: A scanner you've connected using a wired, wireless, or network connection. An app for scanning files, such as Windows Scan, available for free from Microsoft Store.

Download the offline installer from your account portal. To download the offline installer, go to www.office.com. If you're not already signed in with the Microsoft account associated with your copy of Microsoft 365 or Microsoft 365 do that now.